problem with TS690 alarm control panel appearing blank

problem with TS690 alarm control panel appearing blank

Secure Home | Search | About
 Electronic Security in UK    Post an article   get this group's latest topics as an RSS feed add this group's latest topics to your My MSN content add this group's latest topics to your My Yahoo content add this group's latest topics to your Google content
Subject Author Date
problem with TS690 alarm control panel appearing blank barnseenio 11-15-2006
Posted by on November 15, 2006, 5:13 am
If you were  Registered and logged in, you could reply and use other advanced thread options
i recently had to switch off mains power to my house. at the point of
switching off, my alarm sounded for a minute, then went off.

after returning power to the house (around 30 minutes later) i noticed
that the TS690 alarm panel in my hall was now blank (no text) however
the green light was on indicating it was recieving power and the
backlight to the LCD display was lit.

has anyone an idea what might be the problem? im stuck now with the
external alarm box light flashing as i cannot use the panel to reset
the alarm.

any things to try would be most welcome

thanks in advance.

db


Posted by cj on November 15, 2006, 6:19 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
Hi
Sounds like the panels hung due to low battery volts.
Try powering down and powering up again.
You will need to remove the back up battery supply as well as the mains.
Trouble with this is if there are deeper problems the alarm may go into full
alarm and lock up.
You will then need both user and engineers codes to reset.

HTH & good luck

CJ



Posted by on November 16, 2006, 3:07 am
If you were  Registered and logged in, you could reply and use other advanced thread options
Thanks for this.

I presume the backup battery supply is in the control box, as I didnt
see much when popping open the control panel.

If it does go into 'full alarm' i presume i can just isolate its mains
power and it will cease. (Obviously i'll still then need an engineer
out to restore the system - as I have no idea what the engineer codes
are)

Thanks in advance

Db

ps

Also I remembered that prior to the panel going 'blank' it was already
in a state which was asking for a remote reset (From the last time a
few months previous i disconnected the mains) Do you think perhaps its
moved on from requiring a remote reset to already being in some tamper
mode/hung up?



> Hi
> Sounds like the panels hung due to low battery volts.
> Try powering down and powering up again.
> You will need to remove the back up battery supply as well as the mains.
> Trouble with this is if there are deeper problems the alarm may go into full
> alarm and lock up.
> You will then need both user and engineers codes to reset.
>
> HTH & good luck
>
> CJ


Posted by cj on November 16, 2006, 6:39 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
Hi
You say it was asking for a remote reset?
Sounds like the systen is monitored or has been.
If this is the case you will be paying someone for this service get them to
sort it out.If you touch it you will most likely loose any waranty or
service cover.
In any case it still seems like battery failure and as you summise it is in
the control panel. If you get the system operational and the keypad asks for
a reset the monitoring service can give you this (IF you have the correct
authorisation ).
Failing all else you should consider calling an engineer to check out the
system. All the companies we deal with will be happy to tell you before they
come how much it will cost so you don't have much to loose.

HTH

CJ



Posted by on November 17, 2006, 6:53 am
If you were  Registered and logged in, you could reply and use other advanced thread options
thanks, there has been a new twist.

its just a home alarm and unfortunately i have no details about who
installed it (just a manual for it with no installer stamp) it was
previously asking for a remote reset code. along the lines of ring up
someone and give them a challenge code and they will provide you with a
response.

the twist however is that i switched the mains power off to it again
yesterday for a period of about 24 hours. when i returned to it there
was a quietish alarm coming from the external box - but no flashing
light. i then restored mains power to the system and everything came
back to life.

the control panel is now showing working text - and is reporting the
error 'battery fault'. from here i can now reset the system and stop
that flashing light outside.

i think your right, it could definately benefit from a proffesional
coming out and checking the whole thing over - however because i rarely
use it im happy to at least now be able to reset it - and i'll probably
just leave it alone .. until the next time the mains powers off!!

thanks for your advice.



> Hi
> You say it was asking for a remote reset?
> Sounds like the systen is monitored or has been.
> If this is the case you will be paying someone for this service get them to
> sort it out.If you touch it you will most likely loose any waranty or
> service cover.
> In any case it still seems like battery failure and as you summise it is in
> the control panel. If you get the system operational and the keypad asks for
> a reset the monitoring service can give you this (IF you have the correct
> authorisation ).
> Failing all else you should consider calling an engineer to check out the
> system. All the companies we deal with will be happy to tell you before they
> come how much it will cost so you don't have much to loose.
>
> HTH
>
> CJ


Similar ThreadsPosted
Locked out of Scantronic 9827 Control Panel April 8, 2006, 7:13 am
Scantronic 9751 Alarm panel May 30, 2006, 4:02 pm
Electronics Line USA releases Infinite: A Wireless Security Alarm Panel for the Future September 4, 2007, 4:28 pm
Accent G3 problem December 9, 2005, 5:03 am
Pico 2000 ver 1.8 Internet Explorer problem November 25, 2005, 8:35 pm
Control unit for a proximity reader? September 2, 2005, 5:58 am
Entry/exit control proximity system? November 17, 2006, 4:34 pm
Anybody played with an ATS Panel? May 16, 2006, 4:29 pm
33. WHEN do have an alarm system???? June 19, 2005, 9:45 am
Alarm Accreditation June 9, 2006, 8:00 pm

The site map in XML format XML site map

Contact Us | Privacy Policy