ADT - 3 year

ADT - 3 year "rolling" contract?!
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Subject Author Date
ADT - 3 year "rolling" contract?! ajhbox-3 06-13-2005
Posted by Kingcoop3 on July 31, 2005, 10:08 pm
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Why not write to the md at home then he might listen.

Alex Chester McNut
16 LYMEKILNS ROAD
STEWARTFIELD, EAST KILBRID
GLASGOW
G74 4RR




Posted by AJH on August 9, 2005, 2:39 am
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Kingcoop3 wrote:
> Why not write to the md at home then he might listen.
>
> Alex Chester McNut
> 16 LYMEKILNS ROAD
> STEWARTFIELD, EAST KILBRID
> GLASGOW
> G74 4RR

He did not, I wrote to him last year, at his business address. I did
not get a reply (despite cataloguing the misery his company has caused
me).

Update - It took another 2 faxes and 4 phone calls to get them to
downgrade my account to bells only, in the meantime they took two
direct debits they were not entitled to.
They are so poor it is unbelievable.
Alan



Posted by AJH on September 5, 2005, 5:14 am
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AJH wrote:
> Kingcoop3 wrote:
> > Why not write to the md at home then he might listen.
> >
> > Alex Chester McNut
> > 16 LYMEKILNS ROAD
> > STEWARTFIELD, EAST KILBRID
> > GLASGOW
> > G74 4RR
>
> He did not, I wrote to him last year, at his business address. I did
> not get a reply (despite cataloguing the misery his company has caused
> me).
>
> Update - It took another 2 faxes and 4 phone calls to get them to
> downgrade my account to bells only, in the meantime they took two
> direct debits they were not entitled to.
> They are so poor it is unbelievable.
> Alan

Finally got them to change my DD and refund the overcharging!
It took 3 faxes and 6 phone calls in the end. So now I can pay just
£16pcm and give them notice to quit in December, then next March get a
local firm in. They might actually give a rats a*se about me.
Alan



Posted by BIG NIGE on September 6, 2005, 6:04 pm
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Finally got them to change my DD and refund the overcharging!
It took 3 faxes and 6 phone calls in the end. So now I can pay just
£16pcm and give them notice to quit in December, then next March get a
local firm in. They might actually give a rats a*se about me.
Alan


WELL DONE (At Last)

The point is it should never have taken all of this trouble in the first
place (Start looking now for a local company, ask around for
recommendations from your friends then you will be prepared when the time
comes)




Posted by AJH on September 21, 2005, 1:04 am
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BIG NIGE wrote:
>
>
>
> Finally got them to change my DD and refund the overcharging!
> It took 3 faxes and 6 phone calls in the end. So now I can pay just
> £16pcm and give them notice to quit in December, then next March get a
> local firm in. They might actually give a rats a*se about me.
> Alan
>
>
> WELL DONE (At Last)
>
> The point is it should never have taken all of this trouble in the first
> place (Start looking now for a local company, ask around for
> recommendations from your friends then you will be prepared when the time
> comes)

Yep, I have a local man lined up. It was my wife (before she was so)
who signed up with ADT in the first place, I would not have been
persuaded.

It's the fact that the salesman said stuff like "We're subsidising the
install out of our own pockets because we need a few reference sites in
this area" and then the company held me to the contract early
termination fee on the grounds that we had taken a subsidised install
that really galled me, and I said so in a letter they failed to answer.

Still, I'm out of there soon!
Alan




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