when installing av my internet stops running

when installing av my internet stops running

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Subject Author Date
when installing av my internet stops running ronit 09-26-2005
Posted by =?Utf-8?B?cm9uaXQ=?= on September 26, 2005, 8:28 am
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hi

i m trying to install symantec av on my windows xp but after i install it my
internet stops working (no page display message) when i remove the av
everything works as usuall, i tried installing other av and the outcome was
the same, what do i have to do?

thanks

Posted by Malke on September 26, 2005, 8:48 am
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ronit wrote:

> hi
>
> i m trying to install symantec av on my windows xp but after i install
> it my internet stops working (no page display message) when i remove
> the av everything works as usuall, i tried installing other av and the
> outcome was the same, what do i have to do?
>
> thanks

Since it happens with more than one antivirus program, was the computer
clean before you tried to install an av? If you are unsure, follow the
malware removal steps here:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Start by running Sysclean and then the non-viral malware removers. Then
try your av.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Posted by Steven L Umbach on September 26, 2005, 7:54 pm
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Do the AV programs include a firewall?? If they do you may need to disable
the firewall part if you do not need it or configure it to allow internet
access. --- Steve


> hi
>
> i m trying to install symantec av on my windows xp but after i install it
> my
> internet stops working (no page display message) when i remove the av
> everything works as usuall, i tried installing other av and the outcome
> was
> the same, what do i have to do?
>
> thanks



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