Removing Spyware Popup in Task Bar

Removing Spyware Popup in Task Bar
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Subject Author Date
Removing Spyware Popup in Task Bar Sylvia G. 08-17-2009
Posted by =?Utf-8?B?U3lsdmlhIEcu?= on August 17, 2009, 10:00 am
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I have a popup in my task bar that reads: "Your Computer is infected!
Windows has detected spyware infection! it is recomended to use special
antispyware tools ... Click here to protect your computer from spyware". It
is represented by a red dot with a white X. Scanned my PC, not found, I
have downloaded Windows "defender - no use. How do I get rid of this thing?

Posted by Malke on August 17, 2009, 12:14 pm
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Sylvia G. wrote:

> I have a popup in my task bar that reads: "Your Computer is infected!
> Windows has detected spyware infection! it is recomended to use special
> antispyware tools ... Click here to protect your computer from spyware".
> It
> is represented by a red dot with a white X. Scanned my PC, not found, I
> have downloaded Windows "defender - no use. How do I get rid of this
> thing?

Your system is infected with a rogue antivirus program. It is called "rogue"
because it pretends to be A Good Guy but is really Evil. Do not pay them!

Look for removal steps here for your specific flavor rogue:

Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html
or here - Malwarebytes malware removal guides - http://tinyurl.com/5xrpft

Malwarebytes' Anti-malware (MBAM) or SuperAntiSpyware will often do the job.
Both have free versions and you do not need to purchase these programs.

These may work for you and all may be well. However, in many cases the
computer will also be infected with Zlob and/or Vundo trojans and protected
by a rootkit. These machines are extremely difficult to clean.

Standard disclaimer: If your machine is one of these cases, either get
guided help at one of the specialty forums below OR back up your data and do
a clean install of Windows. It is your choice. If you are unsure how to back
up your data or how to do a clean install, you can take your machine to a
local computer professional. I don't recommend using
BigComputerStore/GeekSquad types of places.

PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS.

http://aumha.net/viewtopic.php?t=4075 - Posting FAQ
http://aumha.net/viewforum.php?f=30
http://www.bleepingcomputer.com/forums/forum22.html
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/forumdisplay.php?f=25
http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-
f37.html
http://www.malwarebytes.org/forums/index.php?showforum=7
http://gladiator-antivirus.com/forum/index.php?showforum=170
http://spywarewarrior.com/viewforum.php?f=5
http://forums.techguy.org/54-security/
http://forums.tomcoyote.org/
http://www.thespykiller.co.uk/index.php?board=3.0
http://forums.subratam.org/index.php?showforum=7

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ


Posted by HUGO_BOSS on September 7, 2009, 8:27 pm
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> Sylvia G. wrote:
> > I have a popup in my task bar that reads: "Your Computer is infected!
> > Windows has detected spyware infection! it is recomended tousespecial
> >antispywaretools... =A0Click here to protect your computer from spyware"=
.
> > It
> > is represented by a red dot with a white X. =A0 Scanned my PC, not foun=
d, I
> > have downloaded Windows "defender - nouse. =A0How do I get rid of this
> > thing?
>
> Your system is infected with a rogue antivirus program. It is called "rog=
ue"
> because it pretends to be A Good Guy but is really Evil. Do not pay them!
>
> Look for removal steps here for your specific flavor rogue:
>
> Bleeping Computer removal how-to's -http://www.bleepingcomputer.com/forum=
s/forum55.html
> or here - Malwarebytes malware removal guides -http://tinyurl.com/5xrpft
>
> Malwarebytes' Anti-malware (MBAM) or SuperAntiSpyware will often do the j=
ob.
> Both have free versions and you do not need to purchase these programs.
>
> These may work for you and all may be well. However, in many cases the
> computer will also be infected with Zlob and/or Vundo trojans and protect=
ed
> by a rootkit. These machines are extremely difficult to clean.
>
> Standard disclaimer: If your machine is one of these cases, either get
> guided help at one of the specialty forums below OR back up your data and=
do
> a clean install of Windows. It is your choice. If you are unsure how to b=
ack
> up your data or how to do a clean install, you can take your machine to a
> local computer professional. I don't recommend using
> BigComputerStore/GeekSquad types of places.
>
> PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS.
>
> http://aumha.net/viewtopic.php?t=3D4075- Posting FAQhttp://aumha.net/view=
forum.php?f=3D30http://www.bleepingcomputer.com/forums/forum22.htmlhttp://w=
ww.dslreports.com/forum/cleanuphttp://www.cybertechhelp.com/forums/forumdis=
play.php?f=3D25http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Lo=
gs_Go_Here-
> f37.htmlhttp://www.malwarebytes.org/forums/index.php?showforum=3D7http://=
gladiator-antivirus.com/forum/index.php?showforum=3D170http://spywarewarrio=
r.com/viewforum.php?f=3D5http://forums.techguy.org/54-security/http://forum=
s.tomcoyote.org/http://www.thespykiller.co.uk/index.php?board=3D3.0http://f=
orums.subratam.org/index.php?showforum=3D7
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!http://www.elephantboycomputers.com/=
#FAQ

I have been experiencing the same problem, did lot of searches on the
web, but was not able to find a solution that worked. Adware did not
take care of the issue, I have Spyware that was provided free by my
ISP and that did not find anything either. Searched the registry, but
still no go. I would really appreciate an solid answer on this issue

Posted by Shenan Stanley on September 8, 2009, 12:50 am
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HUGO_BOSS wrote:
> I have been experiencing the same problem, did lot of searches on
> the web, but was not able to find a solution that worked.
> Adware did not take care of the issue, I have Spyware that was
> provided free by my ISP and that did not find anything either.
> Searched the registry, but still no go. I would really appreciate
> an solid answer on this issue

Fix your file/registry permissions...

Ignore the title and follow the sub-section under "Advanced Troubleshooting"
titled, "Method 1: Reset the registry and the file permissions"
http://support.microsoft.com/kb/949377
*will take time
(** Ignore the last step - you *should* install SP3, but not now.)

Reboot and ...

Download/install this:
http://support.microsoft.com/kb/290301

After installing, do the following:

Start button --> RUN --> type in:
"%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g!
--> Click OK.
(The quotation marks and percentage signs and spacing should be exact.)

Download, install, run, update and perform a full scan (separately) with the
following two applications (freeware versions are the ones to use for this):

SuperAntiSpyware
http://www.superantispyware.com/

MalwareBytes
http://www.malwarebytes.com/

After performing a full scan with one and then the other and removing
whatever they both find completely, you may uninstall these products,
if you wish.

Download and run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

Reboot.

Download/Install the latest Windows Installer (for your OS):
( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
http://www.microsoft.com/downloadS/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

Reboot.

and...

Download the latest version of the Windows Update agent from here (x86):
http://go.microsoft.com/fwlink/?LinkID=91237
... and save it to the root of your C:\ drive. After saving it to the root
of the C:\ drive, do the following:

Close all Internet Explorer windows and other applications.

Start button --> RUN and type in:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
--> Click OK.

(If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
NEXT --> When it finishes installing, click on "Finish"...

Reboot.

Then follow the instructions here:

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

Reboot.

CHKDSK
How to scan your disks for errors
http://support.microsoft.com/kb/315265
* will take time and a reboot

Defragment
How to Defragment your hard drives
http://support.microsoft.com/kb/314848
* will take time

Ensure your hardware drivers are up to date (from the hardware
manufacturer's respective web pages.) Never get hardware drivers
for hardware that was not created/sold by Microsoft from Microsoft.

Reboot right before you continue - even if you rebooted throughout the
tasks above.

Log on as an user with administrative rights and open Internet Explorer
and visit http://windowsupdate.microsoft.com/ and select to do a
CUSTOM scan...

Every time you are about to click on something while at these web pages -
first press and hold down the CTRL key while you click on it. You can
release the CTRL key after clicking each time.

Once the scan is done, select just _ONE_ of the high priority updates
(deselect any others) and install it.

Reboot again.

If it did work - try the web page again - selecting no more than 3-5 at a
time. Rebooting as needed.

The Optional Software updates are generally safe - although I recommend
against the "Windows Search" one and any of the "Office Live" ones or
"Windows Live" ones for now. I would completely avoid the
Optional Hardware updates. Also - I do not see any urgent need to install
Internet Explorer 8 at this time.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html



Posted by =?Utf-8?B?TGFrb3RhMjkwMzM=?= on August 24, 2009, 5:19 pm
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I suddenly have the exact message contstatnly popping up today. It's driving
me crazy. Does the remove it software actually work or only make it worse?

"Sylvia G." wrote:

> I have a popup in my task bar that reads: "Your Computer is infected!
> Windows has detected spyware infection! it is recomended to use special
> antispyware tools ... Click here to protect your computer from spyware". It
> is represented by a red dot with a white X. Scanned my PC, not found, I
> have downloaded Windows "defender - no use. How do I get rid of this thing?

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