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Posted by Malke on November 27, 2008, 11:38 am
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> I am getting constant pop-ups, in particular this
>
website....http://premuim-live-scan.com/2009/1/en/freescan.php?id=770522169011.
> I don't think this is a legitimate website. I have Mcafee, but I recently
> downloaded PC Tool Spyware Doctor to try to
> find the problem, but I can't. My computer is running slow, I'm getting
> constant pop-ups. Does anyone have any possible solutions? I'm getting
> very frustrated.
Your computer is infected and now you need to clean it up.
Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Include scanning with David Lipman's Multi_AV and follow instructions to do
all scans in Safe Mode. Please see the special Notes regarding using
Multi_AV in Vista.
http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://tinyurl.com/yoeru3 - download link and more instructions
You can also check to see if there are targeted removal steps for your
malware here:
Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html
Or here: Malwarebytes malware removal guides - http://tinyurl.com/5xrpft
When all else fails, get guided help. Choose one of the specialty forums
listed at the first link. Register and read its posting FAQ. PLEASE DO NOT
POST LOGS IN THE MS NEWSGROUPS.
If you can't do the work yourself (and there is no shame in admitting this
isn't your cup of tea), take the machine to a professional computer repair
shop (not your local equivalent of BigComputerStore/GeekSquad). Please be
aware that not all local shops are skilled at removing malware and even if
they are, your computer may be so infested that Windows will need to be
clean-installed. If possible, have all your data backed up before you take
the machine into a shop.
Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ
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