virus - frozen mouse? live scan wont work?? HELP!

virus - frozen mouse? live scan wont work?? HELP!

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virus - frozen mouse? live scan wont work?? HELP! SAS 01-03-2006
Posted by =?Utf-8?B?U0FT?= on January 3, 2006, 5:47 pm
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I HAVE A VIRUS WINDOWS IS TELLING ME AND SAYS GO TO SAFETY LIVE.COM ETC BUT
WHEN SCANNING TOOLS TRY TO DOWNLOAD IT SAYS: CANT CREATE SCANNER MICROSOFT
WLSC.SCANNER.MALWARE:INVALID CLASS STRING.

ALSO IT WONT LET YOU USE THE MOUSE I HAVE TO DO IT ALL OFF THE KEYBOARD.

I DONT KNOW HOW TO GET RID OF IT I CANT RUN ADWARE ETC I HAVE NO MOUSE I CAN
GET ON TO THE INTERNET THATS ABOUT IT.

PLEASE HELP THANKS

Posted by Malke on January 3, 2006, 7:26 pm
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SAS wrote:

> I HAVE A VIRUS WINDOWS IS TELLING ME AND SAYS GO TO SAFETY LIVE.COM
> ETC BUT WHEN SCANNING TOOLS TRY TO DOWNLOAD IT SAYS: CANT CREATE
> SCANNER MICROSOFT WLSC.SCANNER.MALWARE:INVALID CLASS STRING.
>
> ALSO IT WONT LET YOU USE THE MOUSE I HAVE TO DO IT ALL OFF THE
> KEYBOARD.
>
> I DONT KNOW HOW TO GET RID OF IT I CANT RUN ADWARE ETC I HAVE NO MOUSE
> I CAN GET ON TO THE INTERNET THATS ABOUT IT.
>
> PLEASE HELP THANKS

Please do not post in all capital letters. It is considered shouting,
rude, and more importantly it makes your post very hard to read. Many
people won't bother to answer you.

You need to do a scan in Safe Mode with either Sysclean or Dave Lipman's
Multi-AV:

http://www.elephantboycomputers.com/page2.html#TrendMicros_Sysclean
http://www.ik-cs.com/multi-av.htm - how to use Dave Lipman's Multi-AV
http://www.ik-cs.com/programs/virtools/Multi_AV.exe - Multi-AV download

Then if you have installed the beta Microsoft One Care, uninstall it and
install a full-featured antivirus program. Update its definitions and
do a thorough scan in Safe Mode.

Then continue with general malware removal -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

If any of the above sounds too difficult, take the machine to a
professional computer repair shop (not your local version of
BigStoreUSA). There is no shame in doing this; we all have our areas of
expertise.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

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