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Posted by Malke on July 30, 2005, 11:42 am
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helen wrote:
> I am having dificulties with the windows security centre i keep
> recieving the warning about the firewall connection and also now my
> norton anti-virus will not enable autoprotection.. can anybody help. i
> ahve tried to recconect my windows firewall but it wont do it, a
> message come sup sayin it cannot connect to windows firewall!! what
> can i do?
>
> Also i have norton anti virus and up untill 2 days ago it was working
> fine doing a full computer scan every week but now thiswont work, on
> th eoptions itis not set on auto protect and it will nto allow me to
> select this option!!
>
> help me my compute ris at graet risk what can i go..
>
> i was adviced to download the updates but this has not fixed the
> problem help
Go through the following malware removal steps, starting with a scan
with TrendMicro's Sysclean (instructions at site linked below):
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Get all tools/updates from a different, known-clean computer with an
Internet connection and a cd burner (or have a usb thumbdrive with
enough capacity to transfer the files).
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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