computer is infected message

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Subject Author Date
computer is infected message Julie 11-28-2006
Posted by =?Utf-8?B?SnVsaWU=?= on November 28, 2006, 9:53 pm
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Hi! Today when I signed on to my computer, there was an icon on my taskbar
(a red circle with a white X in it), and the balloon said "Your computer is
infected! Windows has detected spyware infection! It is recommended that you
use special antispyware tools to prevent data loss. Windows will now
download and install the most up-to-date antispyware for you. Click here to
protect your computer from spyware!"
So I clicked it, and something came up offering to do a scan of my computer.
So I ran the scan, and it came up showing like 160 files infected. So then
it said to click to Remove Infected Files, and when I clicked that, it said
it couldn't do that in the "trial" version - that I had to pay like $40 for
their program. So then I figured the whole thing (including the error
message on my taskbar) was just some ad or scam, so I exited out of the scan.
But the message keeps popping up and the red circle with the X won't leave
my taskbar. It pops up like every 15 seconds!! It's driving me crazy! I
went to Remove Programs, and removed the scan program. But that did not
remove the X and the annoying pop-up message. Now, even when I click into
the balloon to supposedly "protect my computer from spyware", it won't even
go to the scanning program anymore because I removed it!

PLEASE help me - how do I make this stop popping up on my computer?????


Posted by Shenan Stanley on November 28, 2006, 10:03 pm
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Julie wrote:
> Hi! Today when I signed on to my computer, there was an icon on my
> taskbar (a red circle with a white X in it), and the balloon said
> "Your computer is infected! Windows has detected spyware infection!
> It is recommended that you use special antispyware tools to prevent
> data loss. Windows will now download and install the most
> up-to-date antispyware for you. Click here to protect your
> computer from spyware!"
> So I clicked it, and something came up offering to do a scan of my
> computer. So I ran the scan, and it came up showing like 160 files
> infected. So then it said to click to Remove Infected Files, and
> when I clicked that, it said it couldn't do that in the "trial"
> version - that I had to pay like $40 for their program. So then I
> figured the whole thing (including the error message on my taskbar)
> was just some ad or scam, so I exited out of the scan. But the
> message keeps popping up and the red circle with the X won't leave
> my taskbar. It pops up like every 15 seconds!! It's driving me
> crazy! I went to Remove Programs, and removed the scan program.
> But that did not remove the X and the annoying pop-up message.
> Now, even when I click into the balloon to supposedly "protect my
> computer from spyware", it won't even go to the scanning program
> anymore because I removed it!
>
> PLEASE help me - how do I make this stop popping up on my
> computer?????

Julie,

In the future - if you feel it is relevant to many groups - crosspost as
opposed to multiposting.
http://www.blakjak.demon.co.uk/mul_crss.htm

See my advice in your other posting...
Someone may come to you with more specific instrrictions to get rid of what
may be a smitfraud or related infestation - which is good.... But you should
probably do my suggestions as well - because if you have one thing - you
likely have 20 others.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html



Posted by Shenan Stanley on November 28, 2006, 10:07 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
Julie wrote:
> Hi! Today when I signed on to my computer, there was an icon on my
> taskbar (a red circle with a white X in it), and the balloon said
> "Your computer is infected! Windows has detected spyware infection!
> It is recommended that you use special antispyware tools to prevent
> data loss. Windows will now download and install the most
> up-to-date antispyware for you. Click here to protect your
> computer from spyware!"
> So I clicked it, and something came up offering to do a scan of my
> computer. So I ran the scan, and it came up showing like 160 files
> infected. So then it said to click to Remove Infected Files, and
> when I clicked that, it said it couldn't do that in the "trial"
> version - that I had to pay like $40 for their program. So then I
> figured the whole thing (including the error message on my taskbar)
> was just some ad or scam, so I exited out of the scan. But the
> message keeps popping up and the red circle with the X won't leave
> my taskbar. It pops up like every 15 seconds!! It's driving me
> crazy! I went to Remove Programs, and removed the scan program.
> But that did not remove the X and the annoying pop-up message.
> Now, even when I click into the balloon to supposedly "protect my
> computer from spyware", it won't even go to the scanning program
> anymore because I removed it!
>
> PLEASE help me - how do I make this stop popping up on my
> computer?????

Also - read these related threads:
http://groups.google.com/groups?as_q=&num=100&as_usubject=computer+is+infected+message

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html



Posted by PA Bear on November 28, 2006, 11:36 pm
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Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

Julie wrote:
> Hi! Today when I signed on to my computer, there was an icon on my
> taskbar
> (a red circle with a white X in it), and the balloon said "Your computer
> is
> infected! Windows has detected spyware infection! It is recommended that
> you
> use special antispyware tools to prevent data loss. Windows will now
> download and install the most up-to-date antispyware for you. Click here
> to
> protect your computer from spyware!"
> So I clicked it, and something came up offering to do a scan of my
> computer.
> So I ran the scan, and it came up showing like 160 files infected. So
> then
> it said to click to Remove Infected Files, and when I clicked that, it
> said
> it couldn't do that in the "trial" version - that I had to pay like $40
> for
> their program. So then I figured the whole thing (including the error
> message on my taskbar) was just some ad or scam, so I exited out of the
> scan. But the message keeps popping up and the red circle with the X won't
> leave my taskbar. It pops up like every 15 seconds!! It's driving me
> crazy! I went to Remove Programs, and removed the scan program. But that
> did not remove the X and the annoying pop-up message. Now, even when I
> click into the balloon to supposedly "protect my computer from spyware",
> it
> won't even go to the scanning program anymore because I removed it!
>
> PLEASE help me - how do I make this stop popping up on my computer?????


Posted by Vladimir Scherbina on November 29, 2006, 9:00 am
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Julie,

> Hi! Today when I signed on to my computer, there was an icon on my
> taskbar
> (a red circle with a white X in it), and the balloon said "Your computer
> is
> infected! Windows has detected spyware infection! It is recommended that
> you
> use special antispyware tools to prevent data loss.

Remember one rule. If anything is going to promote itself, most likely this
is a black advertising. You have an adware installed on your computer.
Update your AV software.

--
Vladimir (Windows SDK MVP)


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