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Posted by =?Utf-8?B?Q2hhcmxpZUc=?= on July 16, 2008, 3:27 pm
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I think you are right. I have been able to disable ZoneAlarm on two
machines and when I uninstalled 748 internet connection was restored. But on
a third machine I don't have 748 installed, but I do have 749 and even
UNINSTALLING ZoneAlarm I am still not able to get internet reestablished.
There were 5 MS updates installed at the same time on this machine:
0749, 1698, 823-v3, 760 1376-v2, and 0762 Should I uninstall ALL of those?
If I should try one at a time what is the order of the ones to be removed?
In response to another post here if two computers go out at the same time it
might be coincidence, but if both of those have a software problem and both
have the same software installed that is creating the problem ..........
Thanks
"Ron Badour" wrote:
> Hi Charlie,
>
> It appears there may be varying degrees of the connection problem since some
> people (me included) could get internet access merely by changing the
> settings on ZA and thus could download the fix which totally cured the
> problem.
>
> --
> Regards
>
> Ron Badour
> MS MVP
> Windows Desktop Experience
>
>
> > Do these people not understand that we have NO internet access on the
> > computers affected. The FIRST PROBLEM is to FIX THAT. Without internet
> > connection I can't download any patches in any order. The ZoneAlarm fixes
> > don't work to reconnect to the internet.
> >
> > This problem seems to affect MORE than they are admitting. I don't have
> > the
> > KB951748 update installed and I'm still having trouble. Uninstalling
> > ZoneAlarm doesn't solve the problem either.
> >
> >
> >
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> [Crossposted to Windows Update, WinXP General, IE General, Security,
> >> Security Home Users newsgroups]
> >>
> >> Resolution [was Workaround] for Sudden Loss of Internet Access Problem
> >>
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html
> >> (revised multiple times since release on 08 July 2008)
> >>
> >> NB: Do NOT use Option #2 if at all possible! The vulnerability addressed
> >> by
> >> KB951748 *is* a big deal! See
> >>
http://blog.washingtonpost.com/securityfix/2008/07/patch_the_entire_internet_tues_1.html
> >>
> >> Want to consider other, more highly-rated firewalls?
> >> http://www.matousec.com/projects/firewall-challenge/results.php
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >>
>
>
>
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