ZoneAlarm

ZoneAlarm

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Subject Author Date
ZoneAlarm =?Utf-8?B?Q2hhcmxpZUc=?= 07-16-2008
|--> Re: ZoneAlarm Shenan Stanley07-16-2008
| ---> Re: ZoneAlarm =?Utf-8?B?Q2hhc...07-16-2008
|   ---> Re: ZoneAlarm Shenan Stanley07-16-2008
|     ---> Re: ZoneAlarm =?Utf-8?B?Q2hhc...07-16-2008
|       |--> Re: ZoneAlarm Shenan Stanley07-16-2008
|       `--> Re: ZoneAlarm PA Bear [MS MVP...07-17-2008
`--> Re: ZoneAlarm Ken Blake, MVP07-16-2008
Posted by =?Utf-8?B?Q2hhcmxpZUc=?= on July 16, 2008, 1:26 pm
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Do these people not understand that we have NO internet access on the
computers affected. The FIRST PROBLEM is to FIX THAT. Without internet
connection I can't download any patches in any order. The ZoneAlarm fixes
don't work to reconnect to the internet.

This problem seems to affect MORE than they are admitting. I don't have the
KB951748 update installed and I'm still having trouble. Uninstalling
ZoneAlarm doesn't solve the problem either.




"PA Bear [MS MVP]" wrote:

> [Crossposted to Windows Update, WinXP General, IE General, Security,
> Security Home Users newsgroups]
>
> Resolution [was Workaround] for Sudden Loss of Internet Access Problem
>
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html
> (revised multiple times since release on 08 July 2008)
>
> NB: Do NOT use Option #2 if at all possible! The vulnerability addressed by
> KB951748 *is* a big deal! See
>
http://blog.washingtonpost.com/securityfix/2008/07/patch_the_entire_internet_tues_1.html
>
> Want to consider other, more highly-rated firewalls?
> http://www.matousec.com/projects/firewall-challenge/results.php
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>

Posted by Shenan Stanley on July 16, 2008, 2:19 pm
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CharlieG wrote:
> Do these people not understand that we have NO internet access on
> the computers affected. The FIRST PROBLEM is to FIX THAT.
> Without internet connection I can't download any patches in any
> order. The ZoneAlarm fixes don't work to reconnect to the internet.
>
> This problem seems to affect MORE than they are admitting. I don't
> have the KB951748 update installed and I'm still having trouble.
> Uninstalling ZoneAlarm doesn't solve the problem either.

If you do not have the Microsoft patch (KB951748 ) installed nor do you have
Zone Alarm installed and you still cannot connect to the Internet - your
problem is certainly different and probably unrelated other than by
coincidental timing...?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html



Posted by ANONYMOUS on July 16, 2008, 2:19 pm
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CharlieG wrote:

>Do these people not understand that we have NO internet access on the
>computers affected. The FIRST PROBLEM is to FIX THAT. Without internet
>connection I can't download any patches in any order. The ZoneAlarm fixes
>don't work to reconnect to the internet.
>
>This problem seems to affect MORE than they are admitting. I don't have the
>KB951748 update installed and I'm still having trouble. Uninstalling
>ZoneAlarm doesn't solve the problem either.
>
>
>
>
>>
>>
Get rid of ZoneAlarm completely because you don't need it for two reasons:

1) MS has already given you a free software based FIREWALL;

2) If you are using a broadband to connect to the net, then you must be
using a modem or a router which already has its own, harware based,
FIREWALL;

Now you don't need another firewall for the sake of it being given away
for free. There is no such thing as free lunch. What they have given
you is a software that is not capable of cohabiting with MS OS. You
have to decide whether you want to use another OS which works with
ZONEALARM or you simply stay with MS OS. The choice is yours.

Hope this helps.

Posted by Ron Badour on July 16, 2008, 2:24 pm
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Hi Charlie,

It appears there may be varying degrees of the connection problem since some
people (me included) could get internet access merely by changing the
settings on ZA and thus could download the fix which totally cured the
problem.

--
Regards

Ron Badour
MS MVP
Windows Desktop Experience


> Do these people not understand that we have NO internet access on the
> computers affected. The FIRST PROBLEM is to FIX THAT. Without internet
> connection I can't download any patches in any order. The ZoneAlarm fixes
> don't work to reconnect to the internet.
>
> This problem seems to affect MORE than they are admitting. I don't have
> the
> KB951748 update installed and I'm still having trouble. Uninstalling
> ZoneAlarm doesn't solve the problem either.
>
>
>
>
> "PA Bear [MS MVP]" wrote:
>
>> [Crossposted to Windows Update, WinXP General, IE General, Security,
>> Security Home Users newsgroups]
>>
>> Resolution [was Workaround] for Sudden Loss of Internet Access Problem
>>
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html
>> (revised multiple times since release on 08 July 2008)
>>
>> NB: Do NOT use Option #2 if at all possible! The vulnerability addressed
>> by
>> KB951748 *is* a big deal! See
>>
http://blog.washingtonpost.com/securityfix/2008/07/patch_the_entire_internet_tues_1.html
>>
>> Want to consider other, more highly-rated firewalls?
>> http://www.matousec.com/projects/firewall-challenge/results.php
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>



Posted by =?Utf-8?B?Q2hhcmxpZUc=?= on July 16, 2008, 3:27 pm
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I think you are right. I have been able to disable ZoneAlarm on two
machines and when I uninstalled 748 internet connection was restored. But on
a third machine I don't have 748 installed, but I do have 749 and even
UNINSTALLING ZoneAlarm I am still not able to get internet reestablished.
There were 5 MS updates installed at the same time on this machine:

0749, 1698, 823-v3, 760 1376-v2, and 0762 Should I uninstall ALL of those?
If I should try one at a time what is the order of the ones to be removed?

In response to another post here if two computers go out at the same time it
might be coincidence, but if both of those have a software problem and both
have the same software installed that is creating the problem ..........


Thanks

"Ron Badour" wrote:

> Hi Charlie,
>
> It appears there may be varying degrees of the connection problem since some
> people (me included) could get internet access merely by changing the
> settings on ZA and thus could download the fix which totally cured the
> problem.
>
> --
> Regards
>
> Ron Badour
> MS MVP
> Windows Desktop Experience
>
>
> > Do these people not understand that we have NO internet access on the
> > computers affected. The FIRST PROBLEM is to FIX THAT. Without internet
> > connection I can't download any patches in any order. The ZoneAlarm fixes
> > don't work to reconnect to the internet.
> >
> > This problem seems to affect MORE than they are admitting. I don't have
> > the
> > KB951748 update installed and I'm still having trouble. Uninstalling
> > ZoneAlarm doesn't solve the problem either.
> >
> >
> >
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> [Crossposted to Windows Update, WinXP General, IE General, Security,
> >> Security Home Users newsgroups]
> >>
> >> Resolution [was Workaround] for Sudden Loss of Internet Access Problem
> >>
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html
> >> (revised multiple times since release on 08 July 2008)
> >>
> >> NB: Do NOT use Option #2 if at all possible! The vulnerability addressed
> >> by
> >> KB951748 *is* a big deal! See
> >>
http://blog.washingtonpost.com/securityfix/2008/07/patch_the_entire_internet_tues_1.html
> >>
> >> Want to consider other, more highly-rated firewalls?
> >> http://www.matousec.com/projects/firewall-challenge/results.php
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >>
>
>
>

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