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Posted by =?Utf-8?B?U3BlY3RyZQ==?= on September 23, 2008, 3:12 am
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They told me to delete certain files and folders. Which like I said only
made things worse. I was then supposed to re-scan everything and viola! But
it didn't work there lousy software didn't find any viruses. I get my email
from the web I didn't dare open outlook express. I borrowed a family members
computer and I can link the two but still don't really know how to fix the
problems. I only use explorer I don't care for that freeware/shareware
whatever stuff. I'm at work now so I'll try that scanning tool when I get
home. Thanks
"Max Wachtel" wrote:
> On Mon, 22 Sep 2008 03:09:00 -0400, Spectre
>
> *************Reply Inline******************************
>
> > I did something stupid. I wasn't paying attention and got the wimad
> > virus.
>
> No AV solution can protect you from yourself......
>
> > I had the useless bitdefender AV software and it did NOTHTING!! I
> > contacted
> > them and they told me to delete all this crap which I did and it still
> > couldn't find/remove the virus. If anything it only made things worse!!
>
> well if you deleted everything there wouldn't be anything to find......
>
> > There solution to that was to stop answering my emails.
>
> What program do you use to check your e-mail?
>
> > So I went out and
> > bought Kaspersky AV software. The problem now is I can't uninstall
> > bitdefender, windows keeps saying the windows installer won't activate or
> > some such nonsense. I've tried it in safe mode but get the same
> > message. So
> > I tried to force the Kaspersky software in and it won't install due to
> > the
> > same reasons. If I could get bitdefender out and Kaspersky in I feel I
> > could
> > solve my problems but I have no idea how to get the windows installer
> > working. Also I now cannot get online because internet explorer won't
> > open.
>
> How are you posting? Do you have another browser to use?
>
> > Someone please help me.
>
> Use another computer to download the MULTI_AV scanning tool. You can find
> a link to it on my site(see below). Run the tool and get all definition
> files for all 4 tools(do not scan the system yet). Then copy the whole
> folder to a USB stick, put it in your computer, and scan/fix all problems
> found.
> Post back with results
> --
> Virus Removal http://max.shplink.com/removal.html
> Keep Clean http://max.shplink.com/keepingclean.html
> Change nomail.afraid.org to gmail.com to reply by email.
> nomail.afraid.org is setup for use in USENET by everyone
>
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