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Posted by Steven L Umbach on August 19, 2005, 2:10 pm
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If they are using the built in Windows VPN client then they should be
getting a prompt to change their password assuming mschap or mscahpv2 are
used for user authentication. If you are using a third party VPN client you
may want to contact the vendor for advice. I have heard that some places
make a hardened computer available via Remote Desktop logon [port 3389 TCP
open in the firewall to it] for remote users for the purpose of logging onto
to change their password. I have never tried that myself to see how well it
works. --- Steve
> We have many users who complain specifically about this issue. They're on
> the
> road when the time comes for them to change their Windows password.
> Because
> they're not on-site they do not receive the prompt at login to change
> their
> password. As such, the next time they log in (let's say a day or two
> later)
> they enter their old password incorrectly and get locked-out. They call
> us,
> we reset their password at the server, and life goes on.
>
> Is there a way to fix this situation? Somehow these remote users are
> missing
> the prompt from AD to make the passwrod change when they try to log in
> remotely. Is it a setting or something we missed? Or is this just the
> nature
> of remote users? What do you guys do for this in your domain?
>
> Thanks.
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