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Posted by =?Utf-8?B?QW5uaWU=?= on July 20, 2008, 7:30 pm
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Three days ago, I had RoadRunner (cable internet connection) hooked up. The
tech turned off both my firewalls and DIDN'T tell me! (Shame on me for not
checking) Just a few minutes ago, while I was surfing, all my programs
opened up, one by one.
Was my computer hacked and did someone get all my personal information?!
I'm running my virus program right now. What else should I do? Please help.
I'm a nervous wreck right now!
Thanks,
Annie
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Posted by PA Bear [MS MVP] on July 20, 2008, 8:06 pm
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Windows version (e.g., WinXP SP3; Vista SP1)?
What do you mean by "both firewalls"? You should only have one (1) firewall
enabled at a time, Annie.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Annie wrote:
> Three days ago, I had RoadRunner (cable internet connection) hooked up.
> The
> tech turned off both my firewalls and DIDN'T tell me! (Shame on me for
> not
> checking) Just a few minutes ago, while I was surfing, all my programs
> opened up, one by one.
>
> Was my computer hacked and did someone get all my personal information?!
> I'm running my virus program right now. What else should I do? Please
> help. I'm a nervous wreck right now!
>
> Thanks,
>
> Annie
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Posted by =?Utf-8?B?QW5uaWU=?= on July 20, 2008, 8:21 pm
If you were Registered and logged in, you could reply and use other advanced thread options
on?
"PA Bear [MS MVP]" wrote:
> Windows version (e.g., WinXP SP3; Vista SP1)?
>
> What do you mean by "both firewalls"? You should only have one (1) firewall
> enabled at a time, Annie.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> Annie wrote:
> > Three days ago, I had RoadRunner (cable internet connection) hooked up.
> > The
> > tech turned off both my firewalls and DIDN'T tell me! (Shame on me for
> > not
> > checking) Just a few minutes ago, while I was surfing, all my programs
> > opened up, one by one.
> >
> > Was my computer hacked and did someone get all my personal information?!
> > I'm running my virus program right now. What else should I do? Please
> > help. I'm a nervous wreck right now!
> >
> > Thanks,
> >
> > Annie
>
>
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Posted by Shenan Stanley on July 20, 2008, 8:28 pm
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> Windows firewall and Zone Alarm firewall. Which one do you
> recommend I keep on?
Given that you are asking - the Windows Firewall will be more than
sufficient and easier to use and keep updated.
My Suggestion: Uninstall Zone Alarm completely and just utilize the built in
Windows XP Firewall and an updated antivirus application. Occassionally run
an AntiSpyware application to see if you have been infested with anything
and/or purchase one. SuperAntiSpyware is a good free/for pay one. AVG
AntiVirus is a good Free AV application (8.0).
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
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Posted by Shenan Stanley on July 20, 2008, 8:35 pm
If you were Registered and logged in, you could reply and use other advanced thread options
Annie wrote:
> Windows firewall and Zone Alarm firewall. Which one do you
> recommend I keep on?
Shenan Stanley wrote:
> Given that you are asking - the Windows Firewall will be more than
> sufficient and easier to use and keep updated.
>
> My Suggestion: Uninstall Zone Alarm completely and just utilize the
> built in Windows XP Firewall and an updated antivirus application.
> Occassionally run an AntiSpyware application to see if you have
> been infested with anything and/or purchase one. SuperAntiSpyware
> is a good free/for pay one. AVG AntiVirus is a good Free AV
> application (8.0).
Oh - are you on high-speed Internet (Cable Modem, DSL, etc) and if so - do
you have a router between you and the internet? (Do you connect directly to
the Internet and get an actual external IP address or an internal IP
address?)
If you are unsure - do the following..
1) Find out your IP address internally:
- Clcik on the Start button
- Select RUN
- Type in: cmd /k ipconfig
- Note the IP address...
2) Find out your external IP address:
- Open Internet Explorer
- Visit the following web page:
http://whatismyip.com
- Note the IP address...
Are they different? Is your internal IP address 10.x.x.x or 192.168.x.x?
If so - you are behind a router. Hopefully this router has been properly
configured and the administrator password on it changed.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
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