Microsoft Help staff asking for home address, phone, etc. by email

Microsoft Help staff asking for home address, phone, etc. by email

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Microsoft Help staff asking for home address, phone, etc. by email NancyASAP 03-09-2006
Posted by NancyASAP on March 9, 2006, 2:05 pm
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A general security vent...

I am an MCP (MCSD.NET). I recently tried to access my certification
credentials again after several years of being certified. I found that
the process requires Microsoft Passport login now, and that Microsoft
is requesting that I link my MCP to my Passport credentials. To do
this, I need a new "Access Code", which the MCP page instructs me to
get by emailing MCPHelp@microsoft.com.

When I did this, I got an email back from the MCPHelp folks asking me
for my Registration ID on my exam score report, and the following info:

Name:
Street Address:
City:
State or Province:
Country:
Postal Code:
Home Telephone Number:
Email Address:

< PREVIOUS >
Street Address:
City:
State or Province:
Country:
Postal Code:
Home Telephone Number:
Email Address:

Is Microsoft completely crazy to be asking for this information in
email? Besides the fact that they already have this information from my
certification records, this is a ridiculously insecure process. I
should just believe that any email coming in is from Microsoft and dump
my personal information out to them!

Shame on Microsoft for having such a process. The least you could do is
ask me to go to a passport secured site and enter the info.

Nancyasap
MCSD.NET


Posted by PA Bear on March 9, 2006, 3:24 pm
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Feel better now?
http://support.microsoft.com/contactus/
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

NancyASAP wrote:
> A general security vent...
>
> I am an MCP (MCSD.NET). I recently tried to access my certification
> credentials again after several years of being certified. I found that
> the process requires Microsoft Passport login now, and that Microsoft
> is requesting that I link my MCP to my Passport credentials. To do
> this, I need a new "Access Code", which the MCP page instructs me to
> get by emailing MCPHelp@microsoft.com.
>
> When I did this, I got an email back from the MCPHelp folks asking me
> for my Registration ID on my exam score report, and the following info:
>
> Name:
> Street Address:
> City:
> State or Province:
> Country:
> Postal Code:
> Home Telephone Number:
> Email Address:
>
> < PREVIOUS >
> Street Address:
> City:
> State or Province:
> Country:
> Postal Code:
> Home Telephone Number:
> Email Address:
>
> Is Microsoft completely crazy to be asking for this information in
> email? Besides the fact that they already have this information from my
> certification records, this is a ridiculously insecure process. I
> should just believe that any email coming in is from Microsoft and dump
> my personal information out to them!
>
> Shame on Microsoft for having such a process. The least you could do is
> ask me to go to a passport secured site and enter the info.
>
> Nancyasap
> MCSD.NET

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