|
Posted by =?Utf-8?B?YWxiZXJ0?= on June 11, 2007, 7:49 pm
If you were Registered and logged in, you could reply and use other advanced thread options
"Malke" wrote:
> albert wrote:
> > I'm not sure if this is the best place to post it but:
> > Due to my careless internet browsing, I have someone added 2 unwanted things
> > to my computer, one of them is downloader and other is vundo, both are
> > viruses I believe. I have norton antivius , but when i scan for it, it found
> > the results but are unable to remove due to "unsupported file" What does
that
> > mean? Also when i went to download a program off of symatec, to remove the
> > maliscious files, the program turned up not finding the maliscious software.
> > While when i do a full system scan, it was located in temporaily internet
> > files, how do i remove the 2 unwatned programs?
> > Heres some screenshots i took of it:
>
> (snip)
>
> Go through the preparatory steps here:
> http://www.elephantboycomputers.com/page2.html#Removing_Malware
>
> Include scanning with Multi-AV (instructions at the above link) and
> follow instructions to do all scanning in Safe Mode.
>
> Then do the specific removal steps here:
>
> http://www.elephantboycomputers.com/page2.html#Winfixer
>
> When all else fails, run HijackThis and post your log in one of the
> specialty forums listed at the link above (not here, please).
>
> Standard caveat: If the procedures look too complex - and there is no
> shame in admitting this isn't your cup of tea - take the machine to a
> professional computer repair shop (not your local version of
> BigStoreUSA). Please be aware that not all local shops are skilled at
> removing malware and even if they are, your computer may be so infested
> that Windows will need to be clean-installed. Have all your data backed
> up before you take the machine into a shop.
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>
It worked, ty ty ty!
| 
XML site map