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Posted by Malke on July 11, 2005, 10:39 am
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EvilTwin wrote:
> I have Windows XP Home Edition SP2. I have several security features
> such as MS Antispyware beta, pop-up blocker, windows firewall,
> spyblaster etc. I have experienced problems trying to download or view
> files that usually require a 'pop up' before proceeding. These files
> are game/animation related. When I click to download/view a very brief
> window appears and is then blocked with an alarm audio cue. I have
> tried to identify the configuration necessary to stop this happening
> and also holding down 'Ctrl' in an attempt to allow the pop-up. All to
> no avail. I have wondered if the javascript on my PC is the source of
> my issue but don't know enough about this to come to any conclusion.
>
> Can someone suggest my other options? Any help would be gratefully
> received.
You have so many protective programs running it is hard for you to
determine which one of them is blocking your downloads. I doubt very
much that the firewall is to blame since the Windows Firewall doesn't
have any download blocking capability.
I would do a version of clean-boot troubleshooting whereby you only have
the Windows Firewall and your antivirus running and all the other
protective programs off. You can manage the startups with msconfig, as
follows:
Go to Start>Run and type (without quotes) "msconfig" [enter]. This
brings up the System Configuration Utility. Look on the Startup tab and
find the probable culprit. Uncheck the box next to its name, Apply and
OK out. You don't need to restart immediately, but the next time you do
you'll get a dialog saying you've used the Utility. Just tick the box
that says in effect, "don't bother me about this again".
How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560
Then go to your download site and see what happens when you try to
download a file. If all is well, enable one more program that you like
to have running in the background. Test. And so on.
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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