Does Norton AV send emails ?

Does Norton AV send emails ?

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Subject Author Date
Does Norton AV send emails ? bobnrobin 12-14-2006
Posted by =?Utf-8?B?Ym9ibnJvYmlu?= on December 14, 2006, 12:05 pm
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Hello,
If this question should be in a different group, please advise.
In about 5 years of using various versions of Norton AV (current '06), have
not ever received an email notifying that a certain "many letters.exe" file
"was infected with the malicious virus Bloodhound.Beagle and has been deleted
because the file cannot be cleaned." Until yesterday. The sender was
"Janpipkin", title was "price_12-Dec-2006". Email has an attachment called
"price_12-Dec-2006.email". Reads: "This message has been processed by
Symantec's AntiVirus Technology. Next paragraph: (Eleven letters).exe was
(as quoted above). Last paragraph: For more information on antivirus tips
and technology, visit http://ses.Symantec.com/
Normally, since I didn't recognize the name, I would have just deleted it
unopened. But, was expecting an email from Customer Service of a company
regarding an order, and had no idea who might reply..... so I opened it.. I
did NOT click on the attachment, nor the link in the last paragraph. I went
to the Symantec site, but could not find anything helpful. I also checked
the Norton AV logs, and they do not show any such activity....
Just wondering if this has happened to others, if it's standard procedure
from Norton, or some sort of spam, scam, or other bad n' nasty.
Appreciate any words of wisdom, thanks.


Posted by PA Bear on December 14, 2006, 4:32 pm
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Looks like the infection was deleted from the message before you received
it. IOW, /your/ NAV didn't do it.

The link is legit & takes you to
http://www.symantec.com/enterprise/index.jsp

In all likelihood, the .EMAIL attachment was the stripped/cleaned rest of
the message. If you weren't expecting such a message, delete it
unread/unopened.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)


bobnrobin wrote:
> Hello,
> If this question should be in a different group, please advise.
> In about 5 years of using various versions of Norton AV (current '06),
> have
> not ever received an email notifying that a certain "many letters.exe"
> file
> "was infected with the malicious virus Bloodhound.Beagle and has been
> deleted because the file cannot be cleaned." Until yesterday. The sender
> was "Janpipkin", title was "price_12-Dec-2006". Email has an attachment
> called "price_12-Dec-2006.email". Reads: "This message has been
> processed
> by Symantec's AntiVirus Technology. Next paragraph: (Eleven letters).exe
> was (as quoted above). Last paragraph: For more information on antivirus
> tips and technology, visit http://ses.Symantec.com/
> Normally, since I didn't recognize the name, I would have just deleted it
> unopened. But, was expecting an email from Customer Service of a company
> regarding an order, and had no idea who might reply..... so I opened it..
> I
> did NOT click on the attachment, nor the link in the last paragraph. I
> went
> to the Symantec site, but could not find anything helpful. I also checked
> the Norton AV logs, and they do not show any such activity....
> Just wondering if this has happened to others, if it's standard procedure
> from Norton, or some sort of spam, scam, or other bad n' nasty.
> Appreciate any words of wisdom, thanks.


Posted by Frank Saunders, MS-MVP OE/WM on December 14, 2006, 10:40 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
> Hello,
> If this question should be in a different group, please advise.
> In about 5 years of using various versions of Norton AV (current '06),
> have
> not ever received an email notifying that a certain "many letters.exe"
> file
> "was infected with the malicious virus Bloodhound.Beagle and has been
> deleted
> because the file cannot be cleaned." Until yesterday. The sender was
> "Janpipkin", title was "price_12-Dec-2006". Email has an attachment
> called
> "price_12-Dec-2006.email". Reads: "This message has been processed by
> Symantec's AntiVirus Technology. Next paragraph: (Eleven letters).exe
> was
> (as quoted above). Last paragraph: For more information on antivirus
> tips
> and technology, visit http://ses.Symantec.com/
> Normally, since I didn't recognize the name, I would have just deleted it
> unopened. But, was expecting an email from Customer Service of a company
> regarding an order, and had no idea who might reply..... so I opened it..
> I
> did NOT click on the attachment, nor the link in the last paragraph. I
> went
> to the Symantec site, but could not find anything helpful. I also checked
> the Norton AV logs, and they do not show any such activity....
> Just wondering if this has happened to others, if it's standard procedure
> from Norton, or some sort of spam, scam, or other bad n' nasty.
> Appreciate any words of wisdom, thanks.
>

I've been getting a lot of these from "BearPABearMVP" Which is some
malwares understanding to the entry for PA Bear on someone's infected
computer. The message is well spoofed with nothing traceable in the
headers. I deleted it without opening it. Well, not quite. The first one
I read using the Properties button in OETool which is free from
www.oehelp.com

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.



Posted by =?Utf-8?B?Ym9ibnJvYmlu?= on December 15, 2006, 10:13 am
If you were  Registered and logged in, you could reply and use other advanced thread options


"Frank Saunders, MS-MVP OE/WM" wrote:

> > Hello,
> > If this question should be in a different group, please advise.
> > In about 5 years of using various versions of Norton AV (current '06),
> > have
> > not ever received an email notifying that a certain "many letters.exe"
> > file
> > "was infected with the malicious virus Bloodhound.Beagle and has been
> > deleted
> > because the file cannot be cleaned." Until yesterday. The sender was
> > "Janpipkin", title was "price_12-Dec-2006". Email has an attachment
> > called
> > "price_12-Dec-2006.email". Reads: "This message has been processed by
> > Symantec's AntiVirus Technology. Next paragraph: (Eleven letters).exe
> > was
> > (as quoted above). Last paragraph: For more information on antivirus
> > tips
> > and technology, visit http://ses.Symantec.com/
> > Normally, since I didn't recognize the name, I would have just deleted it
> > unopened. But, was expecting an email from Customer Service of a company
> > regarding an order, and had no idea who might reply..... so I opened it..
> > I
> > did NOT click on the attachment, nor the link in the last paragraph. I
> > went
> > to the Symantec site, but could not find anything helpful. I also checked
> > the Norton AV logs, and they do not show any such activity....
> > Just wondering if this has happened to others, if it's standard procedure
> > from Norton, or some sort of spam, scam, or other bad n' nasty.
> > Appreciate any words of wisdom, thanks.
> >
>
> I've been getting a lot of these from "BearPABearMVP" Which is some
> malwares understanding to the entry for PA Bear on someone's infected
> computer. The message is well spoofed with nothing traceable in the
> headers. I deleted it without opening it. Well, not quite. The first one
> I read using the Properties button in OETool which is free from
> www.oehelp.com
>
> --
> Frank Saunders, MS-MVP OE/WM
> http://www.fjsmjs.com
> Answer in newsgroup. Don't send mail.



Thanks, so much, Bear and Frank.....

For taking the time to reply. After several years of visiting the
newsgroups to learn, it's apparent that many of you - MVP's and other Pros. -
do not like some of the Norton/Symantec products, with good reason, so
thanks again for replying to Norton questions. With 200++ days of a paid
subscription left, I gotta hang with it for a bit...
Incidentally, only after I opened the email, could I see the address of the
sender: Janpipkin@comcast.net. This was another reason for concern. Should
I warn some contacts who use comcast ?
Thanks again to both.

>
>

Posted by Gary S. Terhune on December 15, 2006, 10:28 am
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Your decision to "hang with it" (Norton) seems a bit like throwing good
money (your system) after bad (Norton).

Most of the best alternatives are free for home users. AVG and Avast, for
instance.

--

Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com/articles/cleanboot.htm
http://grystmill.com/articles/security.htm
"Roll Your Own Free Security Suite"
http://wiki.castlecops.com/Roll_your_own_Free_Security_Suite

bobnrobin wrote:
> "Frank Saunders, MS-MVP OE/WM" wrote:
>
>>> Hello,
>>> If this question should be in a different group, please advise.
>>> In about 5 years of using various versions of Norton AV (current
>>> '06), have
>>> not ever received an email notifying that a certain "many
>>> letters.exe" file
>>> "was infected with the malicious virus Bloodhound.Beagle and has
>>> been deleted
>>> because the file cannot be cleaned." Until yesterday. The sender
>>> was "Janpipkin", title was "price_12-Dec-2006". Email has an
>>> attachment called
>>> "price_12-Dec-2006.email". Reads: "This message has been
>>> processed by Symantec's AntiVirus Technology. Next paragraph:
>>> (Eleven letters).exe was
>>> (as quoted above). Last paragraph: For more information on
>>> antivirus tips
>>> and technology, visit http://ses.Symantec.com/
>>> Normally, since I didn't recognize the name, I would have just
>>> deleted it unopened. But, was expecting an email from Customer
>>> Service of a company regarding an order, and had no idea who might
>>> reply..... so I opened it.. I
>>> did NOT click on the attachment, nor the link in the last
>>> paragraph. I went
>>> to the Symantec site, but could not find anything helpful. I also
>>> checked the Norton AV logs, and they do not show any such
>>> activity....
>>> Just wondering if this has happened to others, if it's standard
>>> procedure from Norton, or some sort of spam, scam, or other bad n'
>>> nasty. Appreciate any words of wisdom, thanks.
>>>
>>
>> I've been getting a lot of these from "BearPABearMVP" Which is some
>> malwares understanding to the entry for PA Bear on someone's infected
>> computer. The message is well spoofed with nothing traceable in the
>> headers. I deleted it without opening it. Well, not quite. The
>> first one I read using the Properties button in OETool which is free
>> from www.oehelp.com
>>
>> --
>> Frank Saunders, MS-MVP OE/WM
>> http://www.fjsmjs.com
>> Answer in newsgroup. Don't send mail.
>
>
>
> Thanks, so much, Bear and Frank.....
>
> For taking the time to reply. After several years of visiting the
> newsgroups to learn, it's apparent that many of you - MVP's and other
> Pros. - do not like some of the Norton/Symantec products, with good
> reason, so thanks again for replying to Norton questions. With 200++
> days of a paid subscription left, I gotta hang with it for a bit...
> Incidentally, only after I opened the email, could I see the address
> of the sender: Janpipkin@comcast.net. This was another reason for
> concern. Should I warn some contacts who use comcast ?
> Thanks again to both.



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