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Posted by Shenan Stanley on February 13, 2007, 8:33 am
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deastr wrote:
> I have a problem with my Windows account and I'd be very, very
> happy if you could help me.
> Here's my problem: my Windows account is limited, it can't
> install any software which I'm looking a solution for.
> I don't know administrator password. I've thought to find or
> reset it. I've found several programs for this but they require
> booting from either floppy or cd-rom and my first boot device is
> set to hdd. I can't enter bios either, it's also password
> protected. I'm afraid to pull bios battery..
> I only want to able to install software. Can you please give me
> any light on this?
Shenan Stanley wrote:
> Is this your own, bought and paid for yourself, computer?
deastr wrote:
> It's my work PC. But it's not like you think. The previous worker
> has setup Windows like this. He recently quit and left without user
> password information also took the our Windows cds with him. I'm
> asking your help with the approval of my boss, he himself asked me
> to do something about it. So I'd be very happy if you could help
> me.
Bogwitch wrote:
> I'm guessing it's a small organisation with no dedicated IT support.
>
> If you have no confidence in removing the CMOS battery, you should
> call in a professional to fix your problem. Removing the CMOS
> battery is a fairly straigtforward operation, in fact, a lot of
> motherboard manufacturers have a jumper that will clear the CMOS
> configuration without removing the battery.
>
> You have not mentioned if this is a laptop or not. I hope not, as
> modern laptops will not erase a CMOS password by removing the
> battery.
> You say the previous user left the company with the Windows CDs?
> Maybe you should call them and ask nicely for the passwords and
> disks in order to prevent you from reporing them for theft?
I do like the last idea...
However - if and when you get all of that - I still believe you should
completely format the system and start from scratch.
First - if there is no IT support at this company, you learn something and
you know exactluy what is on the computer from the beginning.
Second - someone spiteful enoutgh to password protect everything and take
all the media - who knows what else they have done.
Third - it's just common sense. Even if the last person left on good terms,
everything intact, they could be trusted 100% - you are not them and do not
likely work like them. Start out with your own fresh start.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
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