Defender 1.0 error

Defender 1.0 error
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Subject Author Date
Defender 1.0 error Jeff Allred 10-25-2006
Posted by Jeff Allred on October 25, 2006, 11:18 am
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I am receiving the following error when attempting to update the
definitions from the original install of Defender 1.0.

Please advise,

Thanks,

Jeff

> Event Type:        Error
> Event Source:        MPSampleSubmission
> Event Category:        None
> Event ID:        5000
> Date:                10/25/2006
> Time:                11:03:47 AM
> User:                N/A
> Computer:        CCIS1773
> Description:
> EventType mptelemetry, P1 8024001d, P2 unspecified, P3 unspecified, P4
1.1.1592.0, P5 mpsigdwn.dll, P6 1.1.1592.0, P7 windows defender, P8 NIL, P9 NIL,
P10 NIL.
>
> For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 6d 00 70 00 74 00 65 00 m.p.t.e.
> 0008: 6c 00 65 00 6d 00 65 00 l.e.m.e.
> 0010: 74 00 72 00 79 00 2c 00 t.r.y.,.
> 0018: 20 00 38 00 30 00 32 00 .8.0.2.
> 0020: 34 00 30 00 30 00 31 00 4.0.0.1.
> 0028: 64 00 2c 00 20 00 75 00 d.,. .u.
> 0030: 6e 00 73 00 70 00 65 00 n.s.p.e.
> 0038: 63 00 69 00 66 00 69 00 c.i.f.i.
> 0040: 65 00 64 00 2c 00 20 00 e.d.,. .
> 0048: 75 00 6e 00 73 00 70 00 u.n.s.p.
> 0050: 65 00 63 00 69 00 66 00 e.c.i.f.
> 0058: 69 00 65 00 64 00 2c 00 i.e.d.,.
> 0060: 20 00 31 00 2e 00 31 00 .1...1.
> 0068: 2e 00 31 00 35 00 39 00 ..1.5.9.
> 0070: 32 00 2e 00 30 00 2c 00 2...0.,.
> 0078: 20 00 6d 00 70 00 73 00 .m.p.s.
> 0080: 69 00 67 00 64 00 77 00 i.g.d.w.
> 0088: 6e 00 2e 00 64 00 6c 00 n...d.l.
> 0090: 6c 00 2c 00 20 00 31 00 l.,. .1.
> 0098: 2e 00 31 00 2e 00 31 00 ..1...1.
> 00a0: 35 00 39 00 32 00 2e 00 5.9.2...
> 00a8: 30 00 2c 00 20 00 77 00 0.,. .w.
> 00b0: 69 00 6e 00 64 00 6f 00 i.n.d.o.
> 00b8: 77 00 73 00 20 00 64 00 w.s. .d.
> 00c0: 65 00 66 00 65 00 6e 00 e.f.e.n.
> 00c8: 64 00 65 00 72 00 2c 00 d.e.r.,.
> 00d0: 20 00 4e 00 49 00 4c 00 .N.I.L.
> 00d8: 2c 00 20 00 4e 00 49 00 ,. .N.I.
> 00e0: 4c 00 20 00 4e 00 49 00 L. .N.I.
> 00e8: 4c 00 0d 00 0a 00 L.....

        

Posted by PA Bear on October 26, 2006, 1:44 am
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See this KB article which has many suggestions & tips:

How to troubleshoot definition update issues for Windows Defender:
http://support.microsoft.com/?kbid=918355

Microsoft has established separate newsgroups for Windows Defender support
and comments. This is not one of them.

See
http://www.microsoft.com/athome/security/spyware/software/newsgroups/default.mspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

Jeff Allred wrote:
> I am receiving the following error when attempting to update the
> definitions from the original install of Defender 1.0.
<snip>


Posted by Sean Cai [MSFT] on October 26, 2006, 2:23 am
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Hi Jeff,

Please understand we do not support Windows Defender in newsgroup. As far
as I know, there is no online or e-mail support for Windows Defender. If
you want to seek personal and professional level technical support for
Windows Defender, you may contact the PC Safety Line at (866) PC-SAFETY or
(866) 727-2338.

In addition, you may also post to the following newsgroup:
<http://www.microsoft.com/athome/security/spyware/software/newsgroups/reader
/default.mspx?dg=microsoft.private.security.spyware.general&lang=en&cr=US&r=
33d293cc-19b6-404b-865b-565a73822c7f>

This is a more appropriate forum for your question where you will get the
most qualified pool of respondents and other partners in the newsgroups who
can either share their knowledge or learn from your interaction with us.

Sean Cai, MCSE2000
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


Posted by PA Bear on October 26, 2006, 10:48 pm
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> Please understand we do not support Windows Defender in newsgroup.

Um..., what is microsoft.private.security.spyware.general if not a
newsgroup? Perhaps you meant to say "in this/the public newsgroup".

BTW, in all MS newsgroups it's customary to quote the previous message in
your replies. Thank you.
--
~PA Bear

Sean Cai [MSFT] wrote:
> Hi Jeff,
>
> Please understand we do not support Windows Defender in newsgroup. As far
> as I know, there is no online or e-mail support for Windows Defender. If
> you want to seek personal and professional level technical support for
> Windows Defender, you may contact the PC Safety Line at (866) PC-SAFETY or
> (866) 727-2338.
>
> In addition, you may also post to the following newsgroup:
> <http://www.microsoft.com/athome/security/spyware/software/newsgroups/reader
> /default.mspx?dg=microsoft.private.security.spyware.general&lang=en&cr=US&r=
> 33d293cc-19b6-404b-865b-565a73822c7f>
>
> This is a more appropriate forum for your question where you will get the
> most qualified pool of respondents and other partners in the newsgroups
> who
> can either share their knowledge or learn from your interaction with us.
>
> Sean Cai, MCSE2000
> Microsoft Online Partner Support
>
> Get Secure! - www.microsoft.com/security
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
> This posting is provided "AS IS" with no warranties, and confers no
> rights.


Posted by Sean Cai [MSFT] on October 31, 2006, 4:42 am
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Hi,

IĄŻm sorry I didnĄŻt make myself clear. HereĄŻs the newsgroup for Windows
Defender:
http://www.microsoft.com/athome/security/support/newsgroups/default.mspx?dg=
microsoft.public.security.homeusers&lang=en&cr=US

Since I donĄŻt reply to posts by Outlook Express or by IE, the previous
message wonĄŻt be quoted in my reply. Sorry for the inconvenience.

Sincerely,
Sean Cai
MCSE2000
Microsoft Online Support
Microsoft Global Technical Support Center
Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


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