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Posted by Malke on October 22, 2006, 10:29 am
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T5 wrote:
> My sons PC has a problem whereby it will boot to desktop (xp home) but
> when within about 20 seconds a process starts ( a little icon with
> what looks like a devils face appears) and then it goes to the BSOD. I
> have tried everything except a clean install. He would prefer me not
> to do this as the pc contains all of his coursework. I have tried safe
> mode, system restore but that doesnt work, i have run cwsshredder,
> that found and destroyed a coolwebsearch variant. I ran AVG, only with
> the signatures that were available when the machine started playing
> up. I ran driver cleaner, to see if it is a driver problem, I ran
> memtest, with no problems. can anybody help?
>
> Is there a AV prog that will run with full signatures in safe mode, ie
> one that I can download to disc and run on the infected machine?
This is not a driver or physical RAM issue (Memtest86+). Your son's
computer is still infected.
Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Include scanning with either Sysclean or Multi_AV, plus Ewido. Do all
prep/finishing work and follow instructions to do all scans in Safe
Mode.
When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the link above (not here, please).
If the procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a professional
computer repair shop (not your local version of BigStoreUSA).
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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