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Posted by Malke on October 24, 2006, 4:12 pm
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LRF63 wrote:
> I get a CCapp error while I am shutting down the pc,& when I click on
> end now,or even when I don't end now,& when the pc starts to shut
> down,I then get a CCsvchst error that the reference could not be read.
>
> I have run a full virus scan& spyware check& the system is
> clean,uninstalled& reinstalled Norton internet security 2007 at least
> 3 times,uninstalled & reinstalled Windows Xp, & I am still getting the
> same error message.
>
> I think this is something having to do with Norton 2007- I have
> contacted Norton support with no luck whatsoever.
Yes, those files are connected with NIS. Short of dumping all Norton
products (which is my personal recommendation) and installing something
useful, you might try some other Symantec help venues:
http://www.symantec.com/techsupp/index.html - Symantec tech support
http://live-symantec.custhelp.com/cgi-bin/live_symantec.cfg/php/enduser/live.php
- Symantec Live Chat
symantec.customerservice.general - Symantec newsgroup
http://castlecops.com/f80-Norton_Anti_Virus.html - forum for Symantec
products at CastleCops
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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