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Posted by on October 10, 2007, 4:19 pm
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It may be that some files have permissions different than the parent
folder. When you changed the folder's security permissions, did you
click [Advanced], check [x] Replace permission entries on all child
objects, and click [OK]?
J Wolfgang Goerlich
> Hi,
>
> We've just downloaded a piece of software called Nimbus Control Consultants
> Edition 2007 (Process Mapping and Performance Management software) to
> evaluate.
>
> As our users don't have local admin rights, I installed it for them using
> the Runas command. The install worked fine, but when the user opened the
> application for the first time they got the following error:
>
> "Unable to start using Control 2007 because you have insufficient privileges
> to the control 2007 data folder "C:\Program Files\Control
> Consultants\Process Repository\". The network administrator will need to
> update your privileges before you can use Control 2007. In particular you
> currently have insufficient privileges to the 'DocRegistry' folder and/or
> 'Users' folder."
>
> I got rid of this error by giving the user write access to the 2 stated
> directories 'DocRegistry' & 'Users'. But then the user was asked to register
> the software, which they tried to do by phoning the sales/support line,
> quoting a 25 digit activation code, then entering another code into the
> software, but again they got an access error about writing a reg.dat file to
> one of the other sub directories, the support/sales rep on the other end of
> the line told her that she would basically require admin rights to continue
> the activation.. So for now I've just given the user write access to the
> entire application directory.
>
> I've never seen this kind of behaviour in an application before, not being
> able to write files to its own subdirectories. Is this caused by me
> installing the application as a different user to the one logged on/using
> the software, or is it just badly written software?
>
> Ben
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