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Posted by Malke on March 16, 2006, 8:16 am
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Kat wrote:
> Hi, we are running Windows XP and use McAffee Suite. Last week,
> AlfaCleaner
> appeared on our computer. I had no idea what it was or where it came
> from. I noticed it only because I was getting warnings saying it was
> trying to connect to the internet.
>
> I tried to remove the program by clicking on the "uninstall" option.
> However, after 3 attempts at this, each one resulting in a "fatal
> error" which shut down the computer, I opted to do a system restore
> back to a date
> before the appearance of the AlfaCleaner. This removed the program
> from my desktop and list of programs.
>
> My concern is that I did some research on AlfaCleaner today and
> learned it
> is malware and has teh ability to reactivate itself even after
> removal. I'm
> not a computer whiz and concerned this will happen to us. I found 11
> pages worth of instructions on bleepingcomputer.com outlining how to
> remove the Alfacleaner and am wondering if that's what I need to do.
>
> This evening I dowloaded Windows Defender. It scanned and only came
> up with
> one suspicious file (not AlfaCleaner) that I had it remove. My
> question is...was the system restore I did sufficient to remove
> AlfaCleaner or could
> it still be out there lurking on my computer. I would appreciate any
> help or guidance you could offer.
AlfaCleaner is related to the Smitfraud/Spyaxe/Spyfalcon type of
malware. If you want to be sure you're clean, run through the Smitfraud
removal steps listed at the link below after going through the
preparatory steps at the first link:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://www.elephantboycomputers.com/page2.html#Smitfraud_Trojan
It won't hurt to do this and then you'll be reassured - or clean!
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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