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Posted by =?Utf-8?B?TWF4?= on March 9, 2006, 6:31 pm
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Where is a good place to get information on how to remove Adware-NaviPromo,
msclock32.dll, and other spyware? What is "rootkit"???
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Posted by David H. Lipman on March 9, 2006, 7:12 pm
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| Where is a good place to get information on how to remove Adware-NaviPromo,
| msclock32.dll, and other spyware? What is "rootkit"???
For non-viral malware...
Please download, install and update the following software...
* Ad-aware SE v1.06
http://www.lavasoft.de/ http://www.lavasoftusa.com/ http://www.lavasoft.de/ms/index.htm
* SpyBot Search and Destroy v1.4
http://security.kolla.de/ http://www.safer-networking.org/microsoft.en.html
After the software is updated, I suggest scanning the system in Safe Mode.
I also suggest downloading, installing and updating BHODemon for any Browser
Helper Objects
that may be on the PC.
* BHODemon
http://www.majorgeeks.com/downloadget.php?id=3550&file=11&evp=245a87539eea8ed6904332b4b8b8442d
For viral malware...
* Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe
To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close
Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }
NOTE: You may have to disable your software FireWall or allow WGET.EXE to go
through your
FireWall to allow it to download the needed AV vendor related files.
C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal
Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the
PC.
You can choose to go to each menu item and just download the needed files or you
can
download the files and perform a scan in Normal Mode. Once you have downloaded
the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode
[F8 key
during boot] and re-run the menu again and choose which scanner you want to run
in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.
When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive
PDF help
file. http://www.ik-cs.com/multi-av.htm
Additional Instructions:
http://harrisonrj.home.comcast.net/step_by_step_pc_cleaning_process.htm#Step_3_%96_Getting_Help
* * * Please report back your results * * *
--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm
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Posted by PA Bear on March 9, 2006, 7:17 pm
If you were Registered and logged in, you could reply and use other advanced thread options Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://aumha.net/viewtopic.php?t=5878 http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/data/prevention.htm http://inetexplorer.mvps.org/tshoot.html http://www.mvps.org/sramesh2k/Malware_Defence.htm http://defendingyourmachine.blogspot.com/ http://www.elephantboycomputers.com/page2.html#Removing_Malware
When all else fails, HijackThis v1.99.1
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
Max wrote:
> Where is a good place to get information on how to remove
> Adware-NaviPromo, msclock32.dll, and other spyware? What is "rootkit"???
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