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Posted by Malke on July 28, 2005, 3:05 pm
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HayleyH wrote:
> Can anoyone help.
> I have found this file on my computer under all users. It is linked to
> a 'Free Track Remover' program and is locaeted in C:\Documentsand
> settings then under the user's local settings in a folder called Temp.
> The file is causing a red background on desktop with the advert for
> this free track remover-trying to get you to buy it. This background
> comes up no matter what I do. I have tried deleting this file which is
> removed until you next log on. The file is then back in the same
> place. I have also tried delting the folder but an error message
> appears explaining that some of the folders are used by other programs
> and can not be deleted. I originally found the file under Control
> Panel\Display\Desktop\CustomiseDesktop then on the web tab. The file
> is there under the web pages. I can delte it from there but the same
> thing occurs where it returns. I have tried using Norton to remove it
> but it still returns. Please can someone help me with this-email me on
> Saxonh@Hotmail.com and enter 086eb794e in the subject box. All help
> appreciated
Sorry, no free email support. Go through the following malware removal
steps systematically, doing everything with updated tools in Safe Mode:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"
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