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Posted by =?Utf-8?B?VGluYQ==?= on January 5, 2006, 3:52 pm
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I have 4 computers on campus that have had a messenger service pop up and say
that we have a trojun.goldun arpe32.dll virus. On the 3 of them it doesn't
even show up anywhere since the initial popup window. I have Symantec 8.1
loaded on my computers with the lastest updates. When scanned on three of
them it shows nothing. The fourth one has the virus warning from Symantec
popping up and saying it cannot be quarrantined or deleted that access is
denied. I have went into the regedit and followed Symantec instructions and
cannot find the file. What do I need to do to fix this? Thanks,
Tina
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Posted by David H. Lipman on January 5, 2006, 4:20 pm
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| I have 4 computers on campus that have had a messenger service pop up and say
| that we have a trojun.goldun arpe32.dll virus. On the 3 of them it doesn't
| even show up anywhere since the initial popup window. I have Symantec 8.1
| loaded on my computers with the lastest updates. When scanned on three of
| them it shows nothing. The fourth one has the virus warning from Symantec
| popping up and saying it cannot be quarrantined or deleted that access is
| denied. I have went into the regedit and followed Symantec instructions and
| cannot find the file. What do I need to do to fix this? Thanks,
| Tina
Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe
To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close
Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }
NOTE: You may have to disable your software FireWall or allow WGET.EXE to go
through your
FireWall to allow it to download the needed AV vendor related files.
C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal
Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the
PC.
You can choose to go to each menu item and just download the needed files or you
can
download the files and perform a scan in Normal Mode. Once you have downloaded
the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode
[F8 key
during boot] and re-run the menu again and choose which scanner you want to run
in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.
When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive
PDF help
file. http://www.ik-cs.com/multi-av.htm
* * * Please report back your results * * *
--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm
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