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Posted by Malke on June 8, 2007, 10:09 am
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>>
>>
>>> Video files in my computers Temp folder are being deleted
>>> on shutdown or reboot. Does someone know how to solve
>>> the issue?
>>> Thank you,
>>> Steve
>> Move the ones you want to keep out of the temp folder?
>> Jim
>
> Hi Jim,
> thank's for the reply. Certainly a good idea which will work for the
> issue.
>
> I don't like the idea, there is some malware on the computer
> hindering
> me putting files to folders I want them to be. Like I don't wanna
> loose
> one mm of ground to such kind of malicious software.
>
> Are there other suggestinon you can make, or even solutions you could
> provide?
Copy any data you wish to save from the Temp folder to external media
and then clean up your machine. If you can't copy your data from within
Windows because your system is infected, then use a rescue system such
as Knoppix to retrieve the data (see below). Then you need to go back
into Windows and clean up your machine.
A. Retrieve the data - Boot the target computer with either a Bart's PE
or a Linux live cd such as Knoppix and retrieve the data that way. Here
is general information on using Knoppix for this:
You will need a computer with two cd drives, one of which is a cd/dvd-rw
OR a usb thumb drive with enough capacity to hold your data OR an
external usb/firewire hard drive formatted FAT32 (not NTFS). To get
Knoppix, you need a computer with a fast Internet connection and
third-party burning software. Download the Knoppix .iso and create your
bootable cd. Then boot with it and it will be able to see the Windows
files. If you are using the usb thumb drive or the external hard drive,
right-click on its icon (on the Desktop) to get its properties and
uncheck the box that says "Read Only". Then click on it to open it. Note
that the default mouse action in the window manager used by Knoppix
(KDE) is a single click to open instead of the traditional MS Windows'
double-click. Otherwise, use the K3b burning program to burn the files
to cd/dvd-r's.
http://www.knoppix.net
http://www.nu2.nu/pebuilder/ - Bart's PE Builder
B. Clean up the machine - Go through these general malware removal steps
systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Include scanning with either Sysclean or Multi_AV, plus AVG Anti-Spyware
(formerly Ewido - http://www.ewido.net/en/) and follow instructions to
do all scans in Safe Mode.
When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the link above (not here, please).
Standard caveat: If the procedures look too complex - and there is no
shame in admitting this isn't your cup of tea - take the machine to a
professional computer repair shop (not your local version of
BigStoreUSA). Please be aware that not all local shops are skilled at
removing malware and even if they are, your computer may be so infested
that Windows will need to be clean-installed. Have all your data backed
up before you take the machine into a shop.
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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