help please. malware removal advice

help please. malware removal advice

Secure Home | Search | About
 Microsoft Antivirus Discussions    Post an article   get this group's latest topics as an RSS feed add this group's latest topics to your My MSN content add this group's latest topics to your My Yahoo content add this group's latest topics to your Google content
Subject Author Date
help please. malware removal advice lisa.uk 10-03-2005
Posted by =?Utf-8?B?bGlzYS51aw==?= on October 3, 2005, 7:57 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
hi, i would be extremly grateful for advice in removing New Malware!bot from
c\ system 32 msnmsgr. [new memory trojan], mcafee is unable to
delete,clean,or quarantine this virus, it is really affecting my pc,s
performance, so far i have tried to scan from trendmicro but although i
downloaded the scan ok, my pc would not perform the scan, it just was static
on the '' trendmicro is about to perform a scan'', message. i have tried
several times to no avail. i have also deleted msn messenger from add remove
programmes, but the virus remains, my system is windows xp service pack 2, my
homepage is msn.co.uk//msn7 . as far as i know i am up to date, [although
pop ups keep appearing] adware?. i am classed as a beginner pc knowledge
wise. thank you, lisa.

Posted by Malke on October 3, 2005, 8:06 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
lisa.uk wrote:

> hi, i would be extremly grateful for advice in removing New
> Malware!bot from
> c\ system 32 msnmsgr. [new memory trojan], mcafee is unable to
> delete,clean,or quarantine this virus, it is really affecting my pc,s
> performance, so far i have tried to scan from trendmicro but although
> i downloaded the scan ok, my pc would not perform the scan, it just
> was static
> on the '' trendmicro is about to perform a scan'', message. i have
> tried
> several times to no avail. i have also deleted msn messenger from add
> remove programmes, but the virus remains, my system is windows xp
> service pack 2, my
> homepage is msn.co.uk//msn7 . as far as i know i am up to date,
> [although pop ups keep appearing] adware?. i am classed as a beginner
> pc knowledge wise. thank you, lisa.

Hi, Lisa. You need to do all malware removal in Safe Mode. Follow these
systematic steps which include directions for getting into Safe Mode
and also for running Sysclean:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Posted by David H. Lipman on October 3, 2005, 8:31 pm
If you were  Registered and logged in, you could reply and use other advanced thread options

| hi, i would be extremly grateful for advice in removing New Malware!bot from
| c\ system 32 msnmsgr. [new memory trojan], mcafee is unable to
| delete,clean,or quarantine this virus, it is really affecting my pc,s
| performance, so far i have tried to scan from trendmicro but although i
| downloaded the scan ok, my pc would not perform the scan, it just was static
| on the '' trendmicro is about to perform a scan'', message. i have tried
| several times to no avail. i have also deleted msn messenger from add remove
| programmes, but the virus remains, my system is windows xp service pack 2, my
| homepage is msn.co.uk//msn7 . as far as i know i am up to date, [although
| pop ups keep appearing] adware?. i am classed as a beginner pc knowledge
| wise. thank you, lisa.


Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

It is a self-extracting ZIP file that contains the Kixtart Script Interpreter {
http://kixtart.org Kixtart is CareWare } three batch files, five Kixtart
scripts, one Link
(.LNK) file, a PDF instruction file and two utilities; UNZIP.EXE and WGET.EXE.
It will
simplify the process of using; Sophos, Trend and McAfee Anti Virus Command Line
Scanners to
remove viruses, Trojans and various other malware.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal
Mode. This
way all the components can be downloaded from each AV vendor’s web site.
The choices are; Sophos, Trend, McAfee, Exit the menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you
can
download the files and perform a scan in Normal Mode. Once you have downloaded
the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode
[F8 key
during boot] and re-run the menu again and choose which scanner you want to run
in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive
PDF help
file.

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go
through your
FireWall to allow it to download the needed AV vendor related files.

* * * Please report back your results * * *


--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm



Posted by =?Utf-8?B?bGlzYS51aw==?= on October 12, 2005, 2:19 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
thanks guys, unfortunatly didnt work, for some reason this virus doesnt show
up in safe mode mcafee scan, any other suggestions would be much appreciated,
i have the log of hijack this in notepad how do i send it and who to? thanks.

"lisa.uk" wrote:

> hi, i would be extremly grateful for advice in removing New Malware!bot from
> c\ system 32 msnmsgr. [new memory trojan], mcafee is unable to
> delete,clean,or quarantine this virus, it is really affecting my pc,s
> performance, so far i have tried to scan from trendmicro but although i
> downloaded the scan ok, my pc would not perform the scan, it just was static
> on the '' trendmicro is about to perform a scan'', message. i have tried
> several times to no avail. i have also deleted msn messenger from add remove
> programmes, but the virus remains, my system is windows xp service pack 2, my
> homepage is msn.co.uk//msn7 . as far as i know i am up to date, [although
> pop ups keep appearing] adware?. i am classed as a beginner pc knowledge
> wise. thank you, lisa.

Posted by David H. Lipman on October 12, 2005, 2:59 pm
If you were  Registered and logged in, you could reply and use other advanced thread options

| thanks guys, unfortunatly didnt work, for some reason this virus doesnt show
| up in safe mode mcafee scan, any other suggestions would be much appreciated,
| i have the log of hijack this in notepad how do i send it and who to? thanks.
|
| "lisa.uk" wrote:

What didn't work ?

What advice did you follow ? Did you use the Multi AV scanning tool ?

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm



Similar ThreadsPosted
pup/malware removal help May 17, 2006, 3:10 pm
Partial Malware removal February 21, 2007, 5:15 am
Malware Removal Tool kills Explorer July 10, 2008, 3:54 pm
low on virtual memory advice October 30, 2005, 5:00 am
OEM AntiVirus Software Advice January 31, 2006, 10:41 am
Anti-Virus on Server - Advice September 8, 2005, 7:33 am
Advice Sought re Norton Replacements August 29, 2006, 9:03 am
Virus removed webpages still restricted. Advice please October 7, 2005, 8:03 am
Uninstall/removal of MRT (Microsoft Malicious Software Removal Tool) November 13, 2006, 9:03 am
advice on anti-virus, anti-trojan software May 12, 2008, 7:35 am

The site map in XML format XML site map

Contact Us | Privacy Policy