explorer won't open; locks up; trojan?

explorer won't open; locks up; trojan?
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Subject Author Date
explorer won't open; locks up; trojan? shamrockanna 10-08-2007
Posted by =?Utf-8?B?c2hhbXJvY2thbm5h?= on October 8, 2007, 9:26 am
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Help;
Explorer won't open and locks up. I scanned with antivirus software and it
found a virus that "will take over command of explorer". There is a link to
go to microsoft to download the fix for the virus, BUT, my explorer locks up
everytime.

Can I download something to clean this up at work and take home to my
computer?
Thanks for any direction on this.
Anna

Posted by Valery Marchuk on October 8, 2007, 3:06 pm
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Yes, but it would be grate if you could provide us with data your antivirus
told you.

Best regards,
Valery Marchuk

> Help;
> Explorer won't open and locks up. I scanned with antivirus software and it
> found a virus that "will take over command of explorer". There is a link
> to
> go to microsoft to download the fix for the virus, BUT, my explorer locks
> up
> everytime.
>
> Can I download something to clean this up at work and take home to my
> computer?
> Thanks for any direction on this.
> Anna



Posted by Ben Myers on October 9, 2007, 9:09 am
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> Help;
> Explorer won't open and locks up. I scanned with antivirus software =
and it=20
> found a virus that "will take over command of explorer". There is a =
link to=20
> go to microsoft to download the fix for the virus, BUT, my explorer =
locks up=20
> everytime.=20
> Can I download something to clean this up at work and take home to my=20
> computer?=20
> Thanks for any direction on this.=20

Write down the link to Microsoft, take it to work and download=20
the fix. If this doesn't help, please repost with more information,=20
including the operating system in use on the problem computer
and any other information on the virus.

Ben

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