antigen 9.0 filters wrongly pdf files

antigen 9.0 filters wrongly pdf files

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antigen 9.0 filters wrongly pdf files tani 06-18-2007
Posted by =?Utf-8?B?dGFuaQ==?= on June 18, 2007, 7:10 am
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Hey There,

I have an Antigen 9.0 that scans an Exchange 2003 Cluster.
I get the following error messages in application log since two days:

Scandetails:
Event Log Module Status: 1
Oldest Record Processed: 1757996
# of Records Processed: 77892
# of duplicate events: 3
Source: AntigenRealtime
Category: Scan Error
Event ID: 5068
User (If Applicable): N/A
Computer: Serverx
Event Description: Call to engine scan function returned virus found with
no virus name within Realtime scan job (file "Filename.PDF", message
"Filename.PDF - Adobe Reader", folder "First Storage Group\Mailbox Store 1
(Serverx)\MDBTran

I checked the files suppose to be infected several times. I am sure that
they are ok.
I get this error for several files. All files are pdf files.

The company needs to send and receive pdf files via email.
I hope that someone has an idea what to do.

Thanks,

tani

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