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Posted by Milo \(MSPSS\) on December 20, 2007, 1:03 pm
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This is by far what I found questionable and with regards to Windows Update
concerns you
have it would be or a possible secondary issue.
As an option you can avail of a direct free support from Microsoft (
US/CANADA )
( 866 727 2338 ) Toll Free and Free Support
>I have XP Professional and got some sort of virus or? I get a error
>message that states "Windows cannot access the specified device, path, or
>file. You may not have the appropriate permissions to access the item". I
>can not open or start any programs and only get this message. I can run
>programs in safe mode but can not update windows as I get the error code
>0x8007043C. I do not know what to do and have run a number of things to try
>and fix it including hijackthis. The logfile is included.
>
> Logfile of Trend Micro HijackThis v2.0.2
> Scan saved at 5:29:12 PM, on 12/19/2007
> Platform: Windows XP SP2 (WinNT 5.01.2600)
> MSIE: Internet Explorer v7.00 (7.00.6000.16574)
> Boot mode: Safe mode with network support
>
> Running processes:
> C:\WINDOWS\System32\smss.exe
> C:\WINDOWS\system32\winlogon.exe
> C:\WINDOWS\system32\services.exe
> C:\WINDOWS\system32\lsass.exe
> C:\WINDOWS\system32\svchost.exe
> C:\Program Files\Windows Defender\MsMpEng.exe
> C:\WINDOWS\system32\svchost.exe
> C:\WINDOWS\Explorer.EXE
> C:\Program Files\Internet Explorer\iexplore.exe
> C:\WINDOWS\system32\ctfmon.exe
> C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
> C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OL\TMAS_OL.exe
> C:\DOCUME~1\CHRISJ~1\LOCALS~1\Temp\Temporary Directory 1 for
> HiJackThis[1].zip\HijackThis.exe
>
> R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
> http://go.microsoft.com/fwlink/?LinkId=54896
> R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
> http://go.microsoft.com/fwlink/?LinkId=69157
> R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
> http://go.microsoft.com/fwlink/?LinkId=54896
> R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
> http://go.microsoft.com/fwlink/?LinkId=54896
> R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
> http://go.microsoft.com/fwlink/?LinkId=69157
> R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
> R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
> R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page =
> http://go.microsoft.com/fwlink/?LinkId=54843
> R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
> http://go.microsoft.com/fwlink/?LinkId=21940
> O3 - Toolbar: SnagIt - - C:\Program
> Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
> O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
> O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
> O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
> O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
> O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program
> Files\Java\j2re1.4.2_03\bin\jusched.exe
> O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program
> Files\Intel\Wireless\bin\ZCfgSvc.exe"
> O4 - HKLM\..\Run: [IntelWireless] "C:\Program
> Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
> O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
> O4 - HKLM\..\Run: [DVDLauncher] "C:\Program
> Files\CyberLink\PowerDVD\DVDLauncher.exe"
> O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft
> IntelliPoint\point32.exe"
> O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
> Files\QuickTime\qttask.exe" -atboottime
> O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program
> Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
> O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet
> Security 2007\pccguide.exe"
> O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows
> Defender\MSASCui.exe" -hide
> O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software
> Update\HPWuSchd2.exe
> O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
> O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security
> 2007\TMAS_OE\TMAS_OEMon.exe"
> O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat
> 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
> O4 - HKCU\..\Run: [Tair] "C:\PROGRA~1\COMMON~1\ASKS~1\iexplore.exe" -vt
> yazb
> O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search &
> Destroy\TeaTimer.exe
> O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting]
> "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
> O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting]
> "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
> O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common
> Files\Adobe\Calibration\Adobe Gamma Loader.exe
> O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program
> Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
> O4 - Global Startup: Digital Line Detect.lnk = ?
> O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program
> Files\HP\Digital Imaging\bin\hpqtra08.exe
> O9 - Extra button: (no name) - -
> C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
> O9 - Extra 'Tools' menuitem: Sun Java Console -
> - C:\Program
> Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
> O9 - Extra button: Research - -
> C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
> O9 - Extra button: (no name) - -
> C:\PROGRA~1\SPYBOT~1\SDHelper.dll
> O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration -
> - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
> O9 - Extra button: (no name) - -
> C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
> O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -
> - C:\WINDOWS\Network
> Diagnostic\xpnetdiag.exe
> O9 - Extra button: Messenger - -
> C:\Program Files\Messenger\msmsgs.exe
> O9 - Extra 'Tools' menuitem: Windows Messenger -
> - C:\Program
> Files\Messenger\msmsgs.exe
> O15 - Trusted Zone: http://download.windowsupdate.com
> O16 - DPF: (FixController
> Control) -
> http://h30155.www3.hp.com/ediags/dd/install/HPInstallMgr_v01_6.cab
> O16 - DPF: -
> http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
> O16 - DPF: -
> http://software-dl.real.com/01d1b85147621cc5ee23/netzip/RdxIE2.cab
> O16 - DPF: (MUWebControl Class) -
>
http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1168651254906
> O16 - DPF: (ActiveScan Installer
> Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
> O16 - DPF: (InstaFred Control) -
> file://C:\Program Files\AutoCAD 2000i\InstFred.ocx
> O16 - DPF: (AcPreview Control) -
> file://C:\Program Files\AutoCAD 2000i\AcPreview.ocx
> O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel
> Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
> O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program
> Files\Dell\QuickSet\NICCONFIGSVC.exe
> O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend
> Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
> O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend
> Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
> O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
> O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel
> Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
> O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel
> Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
> O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro
> Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
> O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. -
> C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
> O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. -
> C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
> O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) -
> Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
>
> --
> End of file - 7695 bytes
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