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Posted by =?Utf-8?B?aGVhdGhlcg==?= on April 20, 2006, 11:16 pm
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I've managed to run Sysclean; so hopefully that will improve matters
somewhat. If not....I'll take your other suggestion and take my PC into the
store (I would just reformat and re-install, but the graphics card is playing
up too, so I may as well get it all fixed at once.)
I'll post a reply if I manage to get rid of the worm
cheers
Heather
"Malke" wrote:
> heather wrote:
>
> > Help!
> > I went away and my family infected my PC with this horrible worm. It
> > has disabled regedit, task manager etc. I cannot run Norton. I am
> > trying now to run something called Sysclean; but it doesnt seem to be
> > working either. Also, it stops access to websites where you can run a
> > virus scan - any search term that has virus, worm etc. HELP!!! Any
> > links to pages to that I can download helpful tools (though see above)
> > would be very much appreciated thanks in advance
> > PS - I can only access the net through the infected computer; and am a
> > sort of newbie, so not too technical please.
>
> If you are having trouble running Sysclean and only have the one
> computer available and are a computer newbie, the very best thing for
> you to do would be to take the machine to a professional computer
> repair shop (not your local version of BigStoreUSA). It will be
> complicated to clean the machine yourself. I'm not saying this to hurt
> your feelings, just being practical.
>
> Normally we suggest that you do the preparatory work listed here:
> http://www.elephantboycomputers.com/page2.html#Removing_Malware
>
> and then run either Sysclean or David Lipman's Multi_AV per:
>
> http://www.elephantboycomputers.com/page2.html#TrendMicros_Sysclean
> http://pcdid.com/Multi_AV.htm - additional Multi_AV instructions
> http://www.ik-cs.com/programs/virtools/Multi_AV.exe - Multi-AV download
>
> Then go through the rest of the malware removal steps, including running
> Ewido.
>
> If you can't get to the Internet or antivirus sites, look at your hosts
> file and see what is being blocked.
>
> Information about the Hosts file -
> http://www.mvps.org/winhelp2002/hosts.htm
>
> I'm afraid there is no easy answer or silver bullet. You know your skill
> level the best, but I won't pretend to you that it will be an easy job
> for you to clean this machine unless you know what you're doing.
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>
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