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What are these mToolkit programs on my Dell laptop (Can I just remove them?)?
What are these mToolkit programs on my Dell laptop (Can I just remove them?)?

What are these mToolkit programs on my Dell laptop (Can I just remove them?)?

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What are these mToolkit programs on my Dell laptop (Can I just remove them?)? lisa harkema 10-07-2006
Posted by lisa harkema on October 7, 2006, 7:47 pm
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What are these 'm' programs that show up in the Add or Remove Programs
of CCleaner and X-Setup Pro (but not in WinXP Add or Remove Programs)?

mIWA
mIWCA
mLogView
mMHouse
mPfMgr
mPfWiz
mProSafe
mSSO
mToolkit
mWlsSafe
mXML
mDrWiFi
mHlpDell
etc.

Can I just delete these 'm' programs?
Are they known security or virus programs?
Or are they Dell specific tools that we really need?

Note they do not show up in the 'normal' Windows XP add/remove
programs (which lies) but they show up in the CCleaner and X-Setup Pro
add/remove programs (which I believe tell more of the truth).

Do you know what these programs are?
Lisa

Posted by Malke on October 7, 2006, 7:59 pm
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lisa harkema wrote:

> What are these 'm' programs that show up in the Add or Remove Programs
> of CCleaner and X-Setup Pro (but not in WinXP Add or Remove Programs)?
>
> mIWA
> mIWCA
> mLogView
> mMHouse
> mPfMgr
> mPfWiz
> mProSafe
> mSSO
> mToolkit
> mWlsSafe
> mXML
> mDrWiFi
> mHlpDell
> etc.
>
> Can I just delete these 'm' programs?
> Are they known security or virus programs?
> Or are they Dell specific tools that we really need?
>
> Note they do not show up in the 'normal' Windows XP add/remove
> programs (which lies) but they show up in the CCleaner and X-Setup Pro
> add/remove programs (which I believe tell more of the truth).

Where are the programs on your hard drive? Give the fully qualified
path; e.g., c:\Program Files\name-of-program\executable or
c:\Windows\System32\executable.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Posted by lisa harkema on October 8, 2006, 1:23 am
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>These look like the sort of items listed in part of a 'hijackthis' log?

Actually, these 'm' programs are listed in the CCleaner Add or Remove
Programs section (and in the X-Setup Pro add remove wizard); they were
NOT listed in a HiJackThis log (although the references I posted from
googling _were_ listed from Hijackthis log files).

Point is that I'm not the only one with a perfectly standard DELL
laptop that has these 'm' programs.

Question is: What are they and what happens if we delete them?

Lisa

Posted by lisa harkema on October 8, 2006, 4:03 am
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wrote:

>Hi Lisa,
>I think what you may be seeing are programs that were installed by the OEM
(Dell, in
>this case) that they did not want the end user to remove, possibly because they
are
>integral to certain features of the laptop, or to their support plan. Most if
not
>all of the entries appear to be for troubleshooting and configuring an Intel
>wireless adapter and drivers (does the laptop have an integrated wireless
adapter?).
>Removing the items may well be "shooting yourself in the foot" if the
applications
>are needed for the functioning of your wireless adapter. I would *not* remove
any
>of them for that reason. Have you asked Dell support personnel about them?
>
>The most likely reason they all have an "m" at the front of their names is that
one
>method to hide an item in the Registry's uninstall keys is to use the
>"ApplicationDisplayName" string to identify the items to be hidden. The OEM
may
>have used a script to hide all entries in the Uninstall key whose DisplayName
began
>with "m" at the time the system was built (before you got it and installed more
>apps).
>
>I would be wary of the suggestion to wipe the system and install fresh from a
>Windows CD only because you may find items such as the integrated wireless
adapter
>no longer work, unless you can download and install the drivers and
configuration
>apps from Dell.....in which case you'd likely be back where you began, but with
the
>items perhaps no longer hidden. That assumes that Dell has those apps
available for
>download.
>
>Hope this helps.

Oop. I already deleted some of them. And, YES, I DO have a wireless
card installed by the manufacturer. I'd better hold off on deleting
them I guess. I got rid of about half of them. I generally don't use
the wireless card but I do use it when I travel.
Lisa

Posted by glee on October 8, 2006, 2:08 pm
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> wrote:
>
>>Hi Lisa,
>>I think what you may be seeing are programs that were installed by the OEM
(Dell,
>>in
>>this case) that they did not want the end user to remove, possibly because
they
>>are
>>integral to certain features of the laptop, or to their support plan. Most if
not
>>all of the entries appear to be for troubleshooting and configuring an Intel
>>wireless adapter and drivers (does the laptop have an integrated wireless
>>adapter?).
>>Removing the items may well be "shooting yourself in the foot" if the
applications
>>are needed for the functioning of your wireless adapter. I would *not* remove
any
>>of them for that reason. Have you asked Dell support personnel about them?
>>
>>The most likely reason they all have an "m" at the front of their names is
that
>>one
>>method to hide an item in the Registry's uninstall keys is to use the
>>"ApplicationDisplayName" string to identify the items to be hidden. The OEM
may
>>have used a script to hide all entries in the Uninstall key whose DisplayName
>>began
>>with "m" at the time the system was built (before you got it and installed more
>>apps).
>>
>>I would be wary of the suggestion to wipe the system and install fresh from a
>>Windows CD only because you may find items such as the integrated wireless
adapter
>>no longer work, unless you can download and install the drivers and
configuration
>>apps from Dell.....in which case you'd likely be back where you began, but
with
>>the
>>items perhaps no longer hidden. That assumes that Dell has those apps
available
>>for
>>download.
>>
>>Hope this helps.
>
> Oop. I already deleted some of them. And, YES, I DO have a wireless
> card installed by the manufacturer. I'd better hold off on deleting
> them I guess. I got rid of about half of them. I generally don't use
> the wireless card but I do use it when I travel.
> Lisa

Well, I don't have a Dell laptop to check on, so I can't say what, if any,
functionality or configuration may be affected. Have you contacted Dell Support
about the issue? Considering how many cleaning utilities may show those hidden
and
unexplained items, it would behoove them to explain what they are and if they
are
required for proper function, and if so, how to reinstall them without restoring
the
whole system.

What model is the laptop, and how old? It may be that you can use the wireless
without those items. If they are needed, it may be that you can easily
reinstall
them using the Application CD's that came with the system. Dell Support
*should* be
able to tell you, though you may have to ask the first-tier support person to
escalate your call to a supervisor.

It would have been nice if they hadn't hidden the items in the first place,
causing
this kind of confusion. I have an Acer laptop with integrated wireless. Since
some
Acer's use the same wireless adapter as Dell, I am going to run CCleaner on the
laptop and see if it also shows such entries.

You can see in this copy of an Acer installation .ini file that the Intel Pro
wireless adapter installs the items you are seeing (just remove the "m" from the
beginning of the names and search the page for them):
http://72.14.209.104/search?q=cache:2KMN4tXEZR8J:www.ph-karlsruhe.de/wp/sheykhon/Treiber/Drivers%2520for%2520Acer%2520TravelMate%25204020%2520Series/Intel%2520Pro%2520Wireless%25202200BG/Apps/iProInst.ini+WlsSafe&hl=en&gl=us&ct=clnk&cd=1&client=opera
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm


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