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Posted by Peace on August 8, 2005, 12:10 pm
If you were Registered and logged in, you could reply and use other advanced thread options Hi ... Thanks for your quick reply ... I am no pro or anything , I would say
above average though computer user ... I was thinking if she was to place
her xp disc in the cd rom drive , shouldn't she be able to boot off that ? I
mean just as long as the bios boot order first is cd rom , Wouldn't that
work ? And if so then she could try to remove the virus with her anti virus
program , yes or no ?
> Peace wrote:
>
>> Hi ... Error its a " her " and I should also mention its windows xp ,
>> She say that the computer just continues to run in a loop
>>
>>> Hi ... A friend pick up a virus on his computer and she can't boot it
>>> up in normal or safe mode , What are her options ? TIA
>>>
>>> BTW : She does have Notorn anti-virus updated too
>>>
>
> If she can't get into Windows through Regular, Safe Mode, or Last Known
> Good Config, then the only thing left is to boot with a rescue system
> like ERD Commander (extremely expensive) or a Bart's PE and see what is
> going on from there. Data can also be retrieved this way if necessary.
>
> I don't know your skill level - or that of your friend - so if doing the
> above is beyond her, then your friend needs to take her machine to a
> professional computer repair shop (not her local equivalent of
> BigStoreUSA).
>
> http://www.nu2.nu/pebuilder/ (Bart's PE)
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
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