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Posted by =?Utf-8?B?UGFuZGFfbWFu?= on June 11, 2006, 3:27 pm
If you were Registered and logged in, you could reply and use other advanced thread options My reply is at the bottom of your message :
"silkunicorn@gmail.com" wrote:
> Hi, I am using Norton AntiVirus 2004 Professional with Windows XP Home
> SP2. Starting from last night, the Norton AntiVirus Virus Alert Window
> keeps popping up saying "A virus has been detected and has been removed
> from your computer". I clicked "OK", then another Alert window pops up.
> I have now clicked at least 60 times and the window still pops up. I
> cannot get rid of it! If I opened another programs, they were
> underneath the Alert Window.
>
> Could someone tell me what's going on? How can I close the Alert
> windows? Do I need to uninstall Norton AntiVirus? Besides this window
> keeps popping up, my computer seems working fine. I have other
> AntiVirus program installed and none of them had found any virus in my
> system.
>
> Any comments/suggestions would be much appreciated. Thank you.
>
> Thomas
>
>
Hello.
First of all , you use too old version of Norton AV . The latest is 2006 (I
guess you know that) . Second , you mention you have another antivirus
software which is something really bad because they fight with each other
instead of working . I recommend you remove the other av products and leave
only Norton .
Third , make sure your Norton is up-to-date . Update it not with Live Update
but with Intellegent Updater from Symantec. Download the first file here:
http://www.symantec.com/avcenter/download/pages/US-N95.html
and install it then.
Perform full scan with Norton . It is recommend you do it in Safe Mode
howevr I am not sure if it is possible for it do scan in Safe Mode because
old versions encouraged problems in this mode of Windows. So try and if it
works , great.
To boot in Safe Mode you need to continuosly hit F8 while your computer is
starting -> after the BIOS loads and before you see the Windows logo .Then
you'll open the Windows Advanced Menu and choose Safe Mode . Wait some time
and go ahead . Try to scan .
When the scan is finished , please get rid if this old version of Norton and :
either
1) Upgrade to version 2006
or better
2) Buy and Install another AV software (NOD32 , foe example)
For information : www.eset.com
Have a look at my web-site for more information :
http://pandaman.my.contact.bg
Panda_man
--
Bronze level Contributor
http://pandaman.my.contact.bg Please , rate posts
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