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Posted by phil on May 1, 2008, 9:25 am
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When I tried to install AVG free, the latest version, I got a message "there
is another antivirus program installed on your computer. It is advised to
delete this program before installing AVG.8."
I have Norton 2002, which I didn`t use for years.
What is the safest way to delete it ? I read that some have problems when
they tried to get rid of Norton.
Thanks
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Posted by pcbutts1 [MS MVP] on May 1, 2008, 9:39 am
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Download and run the Norton Removal Tool
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
--
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H. Lipman, Max M Wachtell III aka What's in a Name?, Fitz, Beauregard T.
Shagnasty,Rhonda Lea Kirk, Meat Plow, F Kwatu F, George Orwell
> When I tried to install AVG free, the latest version, I got a message
> "there is another antivirus program installed on your computer. It is
> advised to delete this program before installing AVG.8."
> I have Norton 2002, which I didn`t use for years.
> What is the safest way to delete it ? I read that some have problems when
> they tried to get rid of Norton.
> Thanks
>
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Posted by John on May 1, 2008, 11:47 am
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> I have Norton 2002, which I didn`t use for years.
> What is the safest way to delete it ?
You don't delete an installed program. You uninstall it.
> I read that some have problems when they tried to get rid of Norton.
Perhaps they "delete" Norton instead of uninstalling it. Have you tried
uninstalling Norton?
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Posted by Mees de Roo on May 1, 2008, 12:05 pm
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finally get it off my systems; do you really imagine norton developing a
removal tool, when uninstalling would do the trick all by its own?
Still a good thing, to remind people to uninstall first; that takes care off
those filling their recycle bins with shortcuts only.
Mees de Roo
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Posted by Lon on May 1, 2008, 9:19 pm
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>> I have Norton 2002, which I didn`t use for years.
>> What is the safest way to delete it ?
>
> You don't delete an installed program. You uninstall it.
>
>> I read that some have problems when they tried to get rid of Norton.
>
> Perhaps they "delete" Norton instead of uninstalling it. Have you tried
> uninstalling Norton?
>
>
The only reliable way to remove Norton is to use the norton removal
tool, available from Symantec.
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