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Posted by JERRY ZAZZARO on October 8, 2005, 2:29 am
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Norton detected trojan horse in this file:
c:\documents and settings\....temporary internet
files\content.ie5\olebod6z\winupdate 10305836[1].exe
when detected, it said access denied removal or quarentine failed,and when i
tried to scan for it , it could not be found. what can I do?
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Posted by Malke on October 8, 2005, 8:45 am
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JERRY ZAZZARO wrote:
> Norton detected trojan horse in this file:
>
> c:\documents and settings\....temporary internet
> files\content.ie5\olebod6z\winupdate 10305836[1].exe
>
> when detected, it said access denied removal or quarentine failed,and
> when i tried to scan for it , it could not be found. what can I do?
1. Go into Safe Mode by repeatedly tapping the F8 key as the computer is
starting up. This will get you to the right menu. Using the arrow keys,
navigate to Safe Mode and select it by hitting "Enter".
2. Do a thorough scan with NAV in Safe Mode and have NAV delete all
files.
3. If you need to manually delete files after the NAV scan, make sure
you have all hidden files visible (Folder Options>View) and you should
be able to see the trojan files.
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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Posted by David H. Lipman on October 8, 2005, 11:13 am
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| Norton detected trojan horse in this file:
|
| c:\documents and settings\....temporary internet
| files\content.ie5\olebod6z\winupdate 10305836[1].exe
|
| when detected, it said access denied removal or quarentine failed,and when i
| tried to scan for it , it could not be found. what can I do?
|
Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe
It is a self-extracting ZIP file that contains the Kixtart Script Interpreter {
http://kixtart.org Kixtart is CareWare } 4 batch files, 6 Kixtart scripts, one
Link
(.LNK) file, a PDF instruction file and two utilities; UNZIP.EXE and WGET.EXE.
It will
simplify the process of using; Sophos, Trend, Kasperski and McAfee Anti Virus
Command Line
Scanners to
remove viruses, Trojans and various other malware.
C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal
Mode. This
way all the components can be downloaded from each AV vendor’s web site. The
choices are;
Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.
You can choose to go to each menu item and just download the needed files or you
can
download the files and perform a scan in Normal Mode. Once you have downloaded
the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode
[F8 key
during boot] and re-run the menu again and choose which scanner you want to run
in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.
When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive
PDF help
file.
To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close
Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }
NOTE: You may have to disable your software FireWall or allow WGET.EXE to go
through your
FireWall to allow it to download the needed AV vendor related files.
* * * Please report back your results * * *
--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm
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