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Posted by bartlb@gmail.com on August 9, 2006, 1:23 pm
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Operating system is Windows XP
The problem occurred as soon as I sent it to the vault in AVG
The virus is called Trojan Horse Downloader Agent.ETP
I also have Ad-aware but I had not run it for awhile
I am trying save myself from reformatting so that was why I was
wondering if I took it out of the AVG vault and scanned again whether I
could fix it or has it already corrupted a bunch of files...
Elendil wrote:
> To begin with, myself (and others I believe) will need a little more
> information on the problem:
>
> 1. What Operating System are you using?
> 2. Did the problems start occuring right after you removed the virus?
> 3. What is the name of this virus?
> 4. Are you using any other anti-malware software other than AVG?
>
> I'm not sure if you have to do something as harsh as reformatting, yet.
> As theory states, no anti-virus or anti-malware is perfect. While AVG is
> excellent (I'm a huge fan of it), there is a rather large possibility
> that it missed some things. There are a few options in this situation:
>
> 1. Make sure AVG is updated and scan in Safe Mode.
> 2. In your post you do not make any mentioning of scanning with
> something other than an anti-virus program; however, your problem could
> be spyware or a non-viral malware that AVG does not detect. Try using
> Ewido Anti-Spyware
>
> First download ewido anti-spyware from HERE and save that file to your
> desktop.
>
> 1. Once you have downloaded ewido anti-spyware, locate the icon on
> the desktop and double-click it to launch the set up program.
> 2. Once the setup is complete you will need to run ewido and update
> the definition files.
> 3. On the main screen select the "Update" icon then click "Start
> Update". The update will start and a progress bar will show the updates
> being installed.
> 4. Once the update has completed select the "Scanner" icon at the top
> of the screen, then select the "Settings" tab.
> 5. Once in the Settings screen click on "Recommended actions" and
> then select "Quarantine".
> 6. Under "Reports"
> * Select "Automatically generate report after every scan"
> * Un-Select "Only if threats were found"
>
> Close ewido anti-spyware and reboot your computer into Safe Mode.
>
> 1. Lauch ewido-anti-spyware by double-clicking the icon on your deskto=
p=2E
> IMPORTANT: Do not open any other windows or programs while ewido
> is scanning, it may interfere with the scanning proccess.
> 2. Select the "Scanner" icon at the top and then the "Scan" tab then
> click on "Complete System Scan"
> 3. Ewido will now begin the scanning process, be patient this may
> take a little time.
> 4. Ewido will list any infections found on the left hand side. When
> the scan has finished, it should automatically set the recommended
> action to Quarantine--if not click on Recommended Action and set it
> there. Click the Apply all actions button. Ewido will display "All
> actions have been applied" on the right hand side.
> 5. Click on "Save Report", then "Save Report As". This will create a
> text file. Make sure you know where to find this file again (like on the
> Desktop).
> 6. Close ewido.
> 7. Locate the Ewido Scan Report, paste its contents into a reply, and
> post the reply here as well as the state of your computer.
>
> If these methods fail, don't despair! Reformatting is still a while away
> as there are other methods.
>
> bartlb@gmail.com wrote:
> > I rec'd a popup from AVG indicating that my computer was infected. It
> > is now in the vault but I am receiving messages when I try to run
> > anything or just sitting there that there are files missing such as
> > point32.exe and winnet.dll. Should I take it out of the vault and try
> > something else? This is on a laptop using my wirless network. I also
> > tried a different laptop that has not been used for over a month to see
> > if I could find out anything about this on the internet. I rec'd a
> > couple of wierd errors so I ran an scan with AVG on this computer which
> > showed the same error but I was able to remove it with no apparent
> > problems. I also have a couple of desktop computers which I have not
> > booted up. Can the trojan be in the wireless network router? Do I have
> > to start over (reformat) with the laptop that's giving me errors? Any
> > help would be greatly appreciated.......Brian
> >=20
>=20
> --=20
> =D0=CF=E0=A1=B1=E1
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