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Posted by =?Utf-8?B?Q2xlbW1pczk5?= on April 7, 2006, 6:25 pm
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Thank you so much for your reply and help. I am in the process of trying to
uninstall or delete the registry keys by the Norton self help guide. Should I
wait untill I do the options you mentioned or am i ok? Shouldn't Norton have
caught this? That is what I purchased it for. Again, thanks for your help. I
will wait for your reply B4 i procedd.
"David H. Lipman" wrote:
>
> | Hello all,
> |
> | I just purchased and new computer and I have a 160 gig hard drive. I looked
> | a couple days ago at my space and it says I only have 40 gigs of free space
> | left. I was dumbfounded with that cuz I have nothing at all on my computer.
> |
> | I contacted Dell and they had me start my computer in safe mode. In there it
> | showed the correct free space of 139 gigs. Did a spyware scan and it came up
> | with 3 high level threats. iSearch.DesktopSearch, Coolsavings Coupon Manger,
> | and My Way Speedbar.
> |
> | The promblem I am having is, I can not delete them in safe mode with Norton.
> | They do not show up at all when I scan with it, and I used the Beta and it
> | only found 1 registry key infected. How do i get this off, and get my
> | computer back to having 139 gigs free?
>
> Dell ships their computers with a vulnerable version of Sun Java so the below
is *very*
> pertinent.
>
> If you are using any version of Sun Java that is prior to JRE Version 5.0,
> then you are strongly urged to remove any/all versions that are prior to JRE
> Version 5.0. There are vulnerabilities in them and they are actively being
exploited.
> It is possible that is how you got infected with malware.
>
> Therefore, it is highly suggested that if there are any prior versions of Sun
Java
> to Version 5 on the PC that they be removed and Sun Java JRE Version 5.0
Update 6
> be installed ASAP.
>
> http://www.java.com/en/download/manual.jsp
>
>
> For non-viral malware...
>
> Please download, install and update the following software...
>
> * Ad-aware SE v1.06
> http://www.lavasoft.de/
> http://www.lavasoftusa.com/
> http://www.lavasoft.de/ms/index.htm
>
> * SpyBot Search and Destroy v1.4
> http://security.kolla.de/
> http://www.safer-networking.org/microsoft.en.html
>
> * SuperAntiSpyware
> http://www.superantispyware.com/superantispywarefreevspro.html
>
> After the software is updated, I suggest scanning the system in Safe Mode.
>
> I also suggest downloading, installing and updating BHODemon for any Browser
Helper Objects
> that may be on the PC.
>
> * BHODemon
>
>
http://www.majorgeeks.com/downloadget.php?id=3550&file=11&evp=245a87539eea8ed6904332b4b8b8442d
>
> For viral malware...
>
> * Download MULTI_AV.EXE from the URL --
> http://www.ik-cs.com/programs/virtools/Multi_AV.exe
>
> To use this utility, perform the following...
> Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
> Choose; Unzip
> Choose; Close
>
> Execute; C:\AV-CLS\StartMenu.BAT
> { or Double-click on 'Start Menu' in C:\AV-CLS }
>
> NOTE: You may have to disable your software FireWall or allow WGET.EXE to go
through your
> FireWall to allow it to download the needed AV vendor related files.
>
> C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
> This will bring up the initial menu of choices and should be executed in
Normal Mode.
> This way all the components can be downloaded from each AV vendor's web site.
> The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot
the PC.
>
> You can choose to go to each menu item and just download the needed files or
you can
> download the files and perform a scan in Normal Mode. Once you have downloaded
the files
> needed for each scanner you want to use, you should reboot the PC into Safe
Mode [F8 key
> during boot] and re-run the menu again and choose which scanner you want to
run in Safe
> Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.
>
> When the menu is displayed hitting 'H' or 'h' will bring up a more
comprehensive PDF help
> file. http://www.ik-cs.com/multi-av.htm
>
> Additional Instructions:
>
http://harrisonrj.home.comcast.net/step_by_step_pc_cleaning_process.htm#Step_3_%96_Getting_Help
>
>
> * * * Please report back your results * * *
>
>
> --
> Dave
> http://www.claymania.com/removal-trojan-adware.html
> http://www.ik-cs.com/got-a-virus.htm
>
>
>
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