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Posted by Steve Winograd [MVP] on July 24, 2005, 1:57 pm
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>>>Operating system WINDOWS XP.
>>>
>>>Browser page keeps changing to about:blank and have added unwanted toolbar
>>>in internet explorer. toolbar has icons on it for gambling, finance,
>>>insurance etc. Total crap. Ok, i followed advice on downloading spybot and ad
>>>aware. Successfully installed both. spybot took nearly 1 hr to scan. Ad aware
>>>- total disaster. Scan took 10 mins and detected 101 critical errors. Some
>>>were more critical as they had TAC rating of 10. I followed instructions and
>>>selected errors, clicked next and thast was to quarintine them. I left
>>>computer for about an hour and came back to find progress bar was half ways
>>>across. so i reset scan and got results and same thing after about 2 hrs. so
>>>last night at 10pm, i ran scan and left repair the whole night and when i got
>>>up this morning at 8am it was still the same. So i can't even get by ad aware
>>>to continue rest of instructions... sorry people..
>>>
>>>Should i reinstall windows xp. Ive spent alot of time and its really getting
>>>frustrating.
>>>
>>>Thanks for your patience
>>
>>Empty these folders before running Ad-Aware:
>>
>> C:\Windows\Temp
>> C:\Documents and Settings\<user name>\Local Settings\Temp
>> (enable viewing of hidden folders to see it)
>> Temporary Internet Files
>> (Internet Explorer | Tools | Internet Options | Delete Files)
>>
>>Scanning the folders that contain system restore points can take a
>>long time or even hang Ad-Aware. Either disable System Restore before
>>running it or use Disk Cleanup to remove all but the latest restore
>>point. Since the system is infected, you probably won't want to go
>>back to any previous restore points.
>
>Steve, hope you get to read this. By turning off system restore and then
>running software, it made all the difference. Totally successful. about:blank
>gone and unwanted toolbar so its smiles all around.
>
>Thank you all for your help
>
>COSTELLO
You're welcome, Costello. I'm glad that my suggestions helped you
solve the problem. Thanks for reporting the result.
Now that you have a clean system, be sure to turn System Restore on.
It will automatically make a new restore point.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)
Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.
Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
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