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Posted by Malke on July 3, 2007, 9:14 am
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Oriane wrote:
> Hi there,
>
> a colleague has caught this virus and didn't succeed in getting rid of it.
> Any idea welcome...
>
> Oriane
Do the preparatory steps here:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Include scanning with David Lipman's Multi_AV and follow instructions to
do all scans in Safe Mode.
http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://pcdid.com/Multi_AV.htm - download
Then do the specific steps here:
http://www.elephantboycomputers.com/page2.html#Smitfraud_Trojan
When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the first link above (not here, please).
Standard caveat: If the procedures look too complex - and there is no
shame in admitting this isn't your cup of tea - take the machine to a
professional computer repair shop (not your local version of
BigStoreUSA). Please be aware that not all local shops are skilled at
removing malware and even if they are, your computer may be so infested
that Windows will need to be clean-installed. Have all your data backed
up before you take the machine into a shop.
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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