"Restore my Active Desktop" doesn't work
Secure Home | Search | About
Login Password
Register Now! Lost Password?
 Microsoft Antivirus Discussions    Post an article   get this group's latest topics as an RSS feed add this group's latest topics to your My MSN content add this group's latest topics to your My Yahoo content add this group's latest topics to your Google content
Subject Author Date
"Restore my Active Desktop" doesn't work Margrit 06-26-2005
Posted by =?Utf-8?B?TWFyZ3JpdA==?= on June 26, 2005, 10:53 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
I think the following happened: In May of this year, another creative hacker
managed to mimic Microsoft's monthly security bulletin announcement and issue
a counterfeit version. In this case, the fake email was distributed under the
guise of a Microsoft Security Advisory claiming to have an official update to
Internet Explorer, Outlook Express and Outlook. But rather than patch
vulnerabilities in these programs, the fraudulent update infected unwary
users with a virus.

Nothing on the desktop works. Tried to use the boot disk; there, the Norton
Antivirus check never finished; don't know if reloading CMOS info is ok; it
says Boot records are good; don't know if reloading Partition tables is ok.
My last option (and I am about to do it) is reformatting the hard drive. Any
suggestions?


Posted by Galen on June 26, 2005, 11:16 pm
If you were  Registered and logged in, you could reply and use other advanced thread options

My reply is at the bottom of your sent message:

> I think the following happened: In May of this year, another creative
> hacker managed to mimic Microsoft's monthly security bulletin
> announcement and issue a counterfeit version. In this case, the fake
> email was distributed under the guise of a Microsoft Security
> Advisory claiming to have an official update to Internet Explorer,
> Outlook Express and Outlook. But rather than patch vulnerabilities in
> these programs, the fraudulent update infected unwary users with a
> virus.
>
> Nothing on the desktop works. Tried to use the boot disk; there, the
> Norton Antivirus check never finished; don't know if reloading CMOS
> info is ok; it says Boot records are good; don't know if reloading
> Partition tables is ok. My last option (and I am about to do it) is
> reformatting the hard drive. Any suggestions?

Try getting into safe mode without networking first. Then scan if possible.

Safe Mode :
http://kgiii.info/windows/all/general/safemode.html

Malware Cleaning :
http://www.kgiii.info/windows/all/general/malwarefix.html

Galen
--

"And that recommendation, with the exaggerated estimate of my ability
with which he prefaced it, was, if you will believe me, Watson, the
very first thing which ever made me feel that a profession might be
made out of what had up to that time been the merest hobby."

Sherlock Holmes



Posted by =?Utf-8?B?TWFyZ3JpdA==?= on June 27, 2005, 10:25 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
Thanks Galen,

I got into the SAFE Mode, but now my Modem doesn't work. Something could
have changed in the setup. It looks like BestBuy or some other shop will have
to check this out.
Thanks anyway for your prompt help.

"Galen" wrote:

>
> My reply is at the bottom of your sent message:
>
> > I think the following happened: In May of this year, another creative
> > hacker managed to mimic Microsoft's monthly security bulletin
> > announcement and issue a counterfeit version. In this case, the fake
> > email was distributed under the guise of a Microsoft Security
> > Advisory claiming to have an official update to Internet Explorer,
> > Outlook Express and Outlook. But rather than patch vulnerabilities in
> > these programs, the fraudulent update infected unwary users with a
> > virus.
> >
> > Nothing on the desktop works. Tried to use the boot disk; there, the
> > Norton Antivirus check never finished; don't know if reloading CMOS
> > info is ok; it says Boot records are good; don't know if reloading
> > Partition tables is ok. My last option (and I am about to do it) is
> > reformatting the hard drive. Any suggestions?
>
> Try getting into safe mode without networking first. Then scan if possible.
>
> Safe Mode :
> http://kgiii.info/windows/all/general/safemode.html
>
> Malware Cleaning :
> http://www.kgiii.info/windows/all/general/malwarefix.html
>
> Galen
> --
>
> "And that recommendation, with the exaggerated estimate of my ability
> with which he prefaced it, was, if you will believe me, Watson, the
> very first thing which ever made me feel that a profession might be
> made out of what had up to that time been the merest hobby."
>
> Sherlock Holmes
>
>
>

Posted by Galen on June 28, 2005, 9:37 am
If you were  Registered and logged in, you could reply and use other advanced thread options

My reply is at the bottom of your sent message:

> Thanks Galen,
>
> I got into the SAFE Mode, but now my Modem doesn't work. Something
> could have changed in the setup. It looks like BestBuy or some other
> shop will have to check this out.
> Thanks anyway for your prompt help.

Your modem will not work in safe mode without networking. I was (mistakenly
it seems) under the impression that you were on that PC when you posted
this. Try a restore point with safe mode. If it works then you should do the
cleaning as described in the earlier post/site. If not then you can do a
repair installation of Windows. "Reloading the CMOS info..." Probably
nothing there would help.

For a clean installation just pop the CD into the tray, make sure it's set
to boot to CD, reboot, and follow the directions.

For a repair installation:

How to perform an inplace upgrade (reinstallation) of Windows XP:
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341

You can download the programs mentioned in the earlier post and burn them to
CD on another computer, install them on the non functioning computer in safe
mode and scan. The downloads should contain reasonably updated definitions
already. That would be the route that I'd try first.

Galen
--

"And that recommendation, with the exaggerated estimate of my ability
with which he prefaced it, was, if you will believe me, Watson, the
very first thing which ever made me feel that a profession might be
made out of what had up to that time been the merest hobby."

Sherlock Holmes



Posted by =?Utf-8?B?TWFyZ3JpdA==?= on July 4, 2005, 11:21 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
Galen,

I got everything working. Thank you so much. I learned a lot in the process.
Thanks for boosting my confidence.
--Margrit



"Galen" wrote:

>
> My reply is at the bottom of your sent message:
>
> > Thanks Galen,
> >
> > I got into the SAFE Mode, but now my Modem doesn't work. Something
> > could have changed in the setup. It looks like BestBuy or some other
> > shop will have to check this out.
> > Thanks anyway for your prompt help.
>
> Your modem will not work in safe mode without networking. I was (mistakenly
> it seems) under the impression that you were on that PC when you posted
> this. Try a restore point with safe mode. If it works then you should do the
> cleaning as described in the earlier post/site. If not then you can do a
> repair installation of Windows. "Reloading the CMOS info..." Probably
> nothing there would help.
>
> For a clean installation just pop the CD into the tray, make sure it's set
> to boot to CD, reboot, and follow the directions.
>
> For a repair installation:
>
> How to perform an inplace upgrade (reinstallation) of Windows XP:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;315341
>
> You can download the programs mentioned in the earlier post and burn them to
> CD on another computer, install them on the non functioning computer in safe
> mode and scan. The downloads should contain reasonably updated definitions
> already. That would be the route that I'd try first.
>
> Galen
> --
>
> "And that recommendation, with the exaggerated estimate of my ability
> with which he prefaced it, was, if you will believe me, Watson, the
> very first thing which ever made me feel that a profession might be
> made out of what had up to that time been the merest hobby."
>
> Sherlock Holmes
>
>
>

Similar ThreadsPosted
Lost HTML for Running Active Desktop July 31, 2005, 7:20 pm
good reg file to restore desktop? August 29, 2008, 9:46 pm
Unable to "Delete Active X contol" in IE. Button is greyed out. April 22, 2007, 2:06 pm
active sync does not respond since running the february 15, security update February 15, 2006, 4:26 pm
System Restore File is a PUP August 1, 2006, 2:05 am
restore after a file has been cleaned? msconf.exe December 7, 2005, 9:05 pm
Tell users how to restore files removed by MRT October 7, 2008, 12:06 pm
Will this work?? September 10, 2005, 2:38 am
cleaning neighbor's computer, problems with Sys Restore February 10, 2007, 2:06 pm
MWAV, infected _restore files, and System Restore? January 3, 2006, 11:55 pm

The site map in XML format XML site map

Contact Us | Privacy Policy