Rebooting in Windows XP (SP2) without warning.

Rebooting in Windows XP (SP2) without warning.

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Subject Author Date
Rebooting in Windows XP (SP2) without warning. JoseFVasquez 08-18-2005
Posted by =?Utf-8?B?Sm9zZUZWYXNxdWV6?= on August 18, 2005, 9:44 pm
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Hi there,
I do have a problem on Windows XP. Every now and then the computer re-boot
itself. It does it even when I am not connected to the internet. I already
downloaded the latest and greatest security updates but no luck.
Any idea is greatly appreciated.

Thanks,

Jose Vasquez

Posted by Malke on August 18, 2005, 9:55 pm
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JoseFVasquez wrote:

> Hi there,
> I do have a problem on Windows XP. Every now and then the computer
> re-boot itself. It does it even when I am not connected to the
> internet. I already downloaded the latest and greatest security
> updates but no luck. Any idea is greatly appreciated.
>

Random rebooting is usually not caused by viruses - unless you don't
have a current version antivirus installed using updated definitions.
I'm not sure what "latest and greatest security updates" means. If you
do have av installed, then troubleshoot this way:

1. Stop the automatic restart on failure by going to the System applet
in Control Panel, click on Advanced>Startup and Recovery>Settings and
under System Failure uncheck "Automatically Restart". This should give
you a Stop Error. Write down the Stop Error and research it here:

http://www.aumha.org/win5/kbestop.htm

2. Also look in Event Viewer to see if there are any clues:
Start>Run>eventvwr.msc [enter]

3. Random rebooting can be caused by bad hardware. The first thing to
check is if your computer is overheating. Open the computer and run it
open, cleaning out all dust bunnies and observing all fans (overheating
will cause system freezing). Obviously you can't do this with a laptop,
but you can hear if the fan is running and feel if the laptop is
getting too hot.

4. Another culprit can be flaky RAM. Test the RAM - I like Memtest86+
from www.memtest.org. Obviously, you have to get the program from a
working machine. You will either download the precompiled Windows
binary to make a bootable floppy or the .iso to make a bootable cd. If
you want to use the latter, you'll need to have third-party burning
software on the machine where you download the file - XP's built-in
burning capability won't do the job. In either case, boot with the
media you made. The test will run immediately. Let the test run for an
extended period of time - unless errors are seen immediately. If you
get any errors, replace the RAM.

This should give you some good places to start troubleshooting. After
you've done the work, if you need more help then post back with results
of what you've done.

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"

Posted by =?Utf-8?B?Sm9zZUZWYXNxdWV6?= on August 19, 2005, 7:15 pm
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Thanks a lot for taking the time.
I did the steps number 1 and 2. I also put the PC on top of the desk for
better ventilation. I will let you know what happen.
This is a list of errors found in the event viewer:
Errors found in SYSTEM
Errors found in SYSTEM
Type source category user Computer
Error system error (102) N/A User-ZTOH
Error Dhcp None N/A User-ZTOH
Error service Control manager N/A User-ZTOH

Errors found in APPLICATION
Error application error (a lot of them).

Thanks again.

Jose Vasquez.
"Malke" wrote:

> JoseFVasquez wrote:
>
> > Hi there,
> > I do have a problem on Windows XP. Every now and then the computer
> > re-boot itself. It does it even when I am not connected to the
> > internet. I already downloaded the latest and greatest security
> > updates but no luck. Any idea is greatly appreciated.
> >
>
> Random rebooting is usually not caused by viruses - unless you don't
> have a current version antivirus installed using updated definitions.
> I'm not sure what "latest and greatest security updates" means. If you
> do have av installed, then troubleshoot this way:
>
> 1. Stop the automatic restart on failure by going to the System applet
> in Control Panel, click on Advanced>Startup and Recovery>Settings and
> under System Failure uncheck "Automatically Restart". This should give
> you a Stop Error. Write down the Stop Error and research it here:
>
> http://www.aumha.org/win5/kbestop.htm
>
> 2. Also look in Event Viewer to see if there are any clues:
> Start>Run>eventvwr.msc [enter]
>
> 3. Random rebooting can be caused by bad hardware. The first thing to
> check is if your computer is overheating. Open the computer and run it
> open, cleaning out all dust bunnies and observing all fans (overheating
> will cause system freezing). Obviously you can't do this with a laptop,
> but you can hear if the fan is running and feel if the laptop is
> getting too hot.
>
> 4. Another culprit can be flaky RAM. Test the RAM - I like Memtest86+
> from www.memtest.org. Obviously, you have to get the program from a
> working machine. You will either download the precompiled Windows
> binary to make a bootable floppy or the .iso to make a bootable cd. If
> you want to use the latter, you'll need to have third-party burning
> software on the machine where you download the file - XP's built-in
> burning capability won't do the job. In either case, boot with the
> media you made. The test will run immediately. Let the test run for an
> extended period of time - unless errors are seen immediately. If you
> get any errors, replace the RAM.
>
> This should give you some good places to start troubleshooting. After
> you've done the work, if you need more help then post back with results
> of what you've done.
>
> Malke
> --
> MS-MVP Windows User/Shell
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic"
>

Posted by =?Utf-8?B?Sm9zZUZWYXNxdWV6?= on August 30, 2005, 10:07 pm
If you were  Registered and logged in, you could reply and use other advanced thread options
This is a follow up, please help me.
The error messages in the blue screen is as follow:
first time:DRIVER_IRQL_NOT_LESS_OR_EQUAL
PORTCTLS.SYS_ADDRESS F6F34E0A BASE AT F6F31000,

Second time: Error message : Run driver verifier against any new (or
suspeded driver). I do not have any new driver. actually both errors happened
when I was using MusicMatch Jukebox. I was recording using In-Line source.

I was told (by a technician) that I need to upgrade my computer because this
is a problem when storing MP3 music. My computer has 100 free GB. Its a file
system NTFS with 208 GHz and 448 MB of RAM.

Any suggestions???

"JoseFVasquez" wrote:

> Thanks a lot for taking the time.
> I did the steps number 1 and 2. I also put the PC on top of the desk for
> better ventilation. I will let you know what happen.
> This is a list of errors found in the event viewer:
> Errors found in SYSTEM
> Errors found in SYSTEM
> Type source category user Computer
> Error system error (102) N/A User-ZTOH
> Error Dhcp None N/A User-ZTOH
> Error service Control manager N/A User-ZTOH
>
> Errors found in APPLICATION
> Error application error (a lot of them).
>
> Thanks again.
>
> Jose Vasquez.
> "Malke" wrote:
>
> > JoseFVasquez wrote:
> >
> > > Hi there,
> > > I do have a problem on Windows XP. Every now and then the computer
> > > re-boot itself. It does it even when I am not connected to the
> > > internet. I already downloaded the latest and greatest security
> > > updates but no luck. Any idea is greatly appreciated.
> > >
> >
> > Random rebooting is usually not caused by viruses - unless you don't
> > have a current version antivirus installed using updated definitions.
> > I'm not sure what "latest and greatest security updates" means. If you
> > do have av installed, then troubleshoot this way:
> >
> > 1. Stop the automatic restart on failure by going to the System applet
> > in Control Panel, click on Advanced>Startup and Recovery>Settings and
> > under System Failure uncheck "Automatically Restart". This should give
> > you a Stop Error. Write down the Stop Error and research it here:
> >
> > http://www.aumha.org/win5/kbestop.htm
> >
> > 2. Also look in Event Viewer to see if there are any clues:
> > Start>Run>eventvwr.msc [enter]
> >
> > 3. Random rebooting can be caused by bad hardware. The first thing to
> > check is if your computer is overheating. Open the computer and run it
> > open, cleaning out all dust bunnies and observing all fans (overheating
> > will cause system freezing). Obviously you can't do this with a laptop,
> > but you can hear if the fan is running and feel if the laptop is
> > getting too hot.
> >
> > 4. Another culprit can be flaky RAM. Test the RAM - I like Memtest86+
> > from www.memtest.org. Obviously, you have to get the program from a
> > working machine. You will either download the precompiled Windows
> > binary to make a bootable floppy or the .iso to make a bootable cd. If
> > you want to use the latter, you'll need to have third-party burning
> > software on the machine where you download the file - XP's built-in
> > burning capability won't do the job. In either case, boot with the
> > media you made. The test will run immediately. Let the test run for an
> > extended period of time - unless errors are seen immediately. If you
> > get any errors, replace the RAM.
> >
> > This should give you some good places to start troubleshooting. After
> > you've done the work, if you need more help then post back with results
> > of what you've done.
> >
> > Malke
> > --
> > MS-MVP Windows User/Shell
> > Elephant Boy Computers
> > www.elephantboycomputers.com
> > "Don't Panic"
> >

Posted by David H. Lipman on August 30, 2005, 10:14 pm
If you were  Registered and logged in, you could reply and use other advanced thread options

| This is a follow up, please help me.
| The error messages in the blue screen is as follow:
| first time:DRIVER_IRQL_NOT_LESS_OR_EQUAL
| PORTCTLS.SYS_ADDRESS F6F34E0A BASE AT F6F31000,
|
| Second time: Error message : Run driver verifier against any new (or
| suspeded driver). I do not have any new driver. actually both errors happened
| when I was using MusicMatch Jukebox. I was recording using In-Line source.
|
| I was told (by a technician) that I need to upgrade my computer because this
| is a problem when storing MP3 music. My computer has 100 free GB. Its a file
| system NTFS with 208 GHz and 448 MB of RAM.
|

Yes...

Post in an appropriate OS News Group.

That is an error associated with the OS and hardware and not indicative of a
virus or
security related problem.
microsoft.public.windowsxp.general


--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm



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