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Posted by Patrick Keenan on August 9, 2007, 10:58 pm
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> One of our clients installed Norton Antivirus 2007 on an IBM ThinkCentre
> 8084 that runs a piece of equipment that they bought from us. After they
> installed NAV, the custom application that runs the equipment will not
> start. The only error message that they get is "Out of memory". The
> problem has persisted even after uninstalling NAV and uninstalling and
> reinstalling the custom application. Has anyone had any similar
> experiences, or are there any suggestions about where some additional
> information might be logged that would tell us what's been broken?
Would suggest that NAV or some components of it may not actually be fully
uninstalled, which unfortunately doesn't seem to be that unusual. Look for
the Norton Removal Tool at the Symantec site and then manually be sure that
all the Norton folders and registry references are truly gone.
HTH
-pk
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