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Posted by Lanwench [MVP - Exchange] on August 18, 2005, 11:06 pm
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> I had posted a message over a week earlier regarding this issue on
> win2000.general. I'm trying again & posting on security.virus. The
> website address and the message I get is pasted below the XXXX bar..
> I never had this problem using Windows Update. I do use Firefox but
> I accessed the Microsoft update website with Iexplorer Ver. 6.0 -
> otherwise I get a rejection message advising I must access with
> Iexplorer ver. 5 or above.
>
> NOTE: I was able to download the MS scan tool to detect specific
> worm/virus agents & verified none, including Zotob, were detected
> (before sending this message & after receiving the error msg. below.
>
> Can anybody advise why I am getting error number: 0x8DDD0002 Does
> it have anything to do with MS support protocol changes for Windows
> 2000?
>
> XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
>
>
http://update.microsoft.com/microsoftupdate/v6/muoptdefault.aspx?ln=en&returnurl=http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us&muopt=6
>
>
> Error number: 0x8DDD0002] To install updates from this website, you
> must be logged on as an administrator or a member of the
> Administrators group on your computer. If you use Windows XP, you can
> see if you are an administrator by going to User Accounts in Control
> Panel.
>
> Note: If your computer is connected to a network, network policy
> settings might also prevent you using this website. Contact your
> system administrator for help with updates.
Hi - hate to direct you to yet another group, but if you're having problems
with Windows Update, you should post in microsoft.public.windowsupdate for
help troubleshooting it. This doesn't seem to be virus related.
I presume you've already made sure your account has admin rights....Best of
luck.
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