|
Posted by =?Utf-8?B?UGFuZGFfbWFu?= on April 15, 2006, 1:10 pm
If you were Registered and logged in, you could reply and use other advanced thread options
My reply is at the bottom of your message :
"Slun4eva" wrote:
> Hi,
> I'd be very grateful of s.o. could offer a solution to my problem. Yesterday
> I got a message that my Mozilla firefox had installed an update and asked for
> restart, which I unsuspectingly did. Then the problems began. My PC sort of
> blocked and did not want to close any applications, nor call the Task manager
> bar, but finally, today I managed to shut down and restart. I tried to check
> for viruses with my Adware and eTrust EZ antivirus, but they were blocked
> and as a consequence all the icons of all my programs turned inactive ( as
> if windows does not recognise them). If I try to start e.g. e-explorer, the
> following box appears:
>
> Windows cannot open this file:
> To open this file windows needs to know what program created it...... etc.
>
> I can't open anything except for some PPT, word, mp3, etc. documents. ANy
> links to internet explorer, as well as the explorer itself, are inactive. I
> can't even burn my data on a CD, because the Nero burnng rom is also inactive
> and can't open. I managed to transfer only part of the data on USB stick.
> Only the Mozilla Firefox works currently.
> I can't download any malware programs, because they appear unrecognised by
> the system. Could any of you please give me advice on what may be the malware
> that I caught and how to proceed on. I am, as you've probably read between
> the lines, not very good at computers and computer language, so a more
> detailed explanation, from whoever has the time, would be helpful. Thanx in
> advance for taking the time!
>
If you use Windows XP , do a System Restore. System Restore is a special
finction in Windows XP and Windows ME which allows you restore your system to
a previous state exactly as it was before.If you had installed something
wrong when you restore back you should be fine.
Start-Programs-Accessories-System Tools-System Restore
and restore to a state one or more days before the problem started.
Regards !
Panda_man
--
Bronze level Contributor , MS-Newsgroups
Prevention is always better than cure !
http://pandaman.my.contact.bg
Please , rate posts
| 
XML site map