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Posted by Mark Ritchie on November 27, 2006, 9:26 am
If you were Registered and logged in, you could reply and use other advanced thread options Don't worry about what email address is being sent with the spam.
Almost all spam spoofs the from address. Concentrate on the IP address the
mail was sent from.
I would also seriously consider posting a Hijackthis log from the machine in
question, mcrappe hasn't been doing a good job for my clients lately and
it's possible that it has missed some trojans.
--
Regards,
Mark Ritchie
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> Dear Community,
>
> Firstly let me explain that my back-ground is in solution
> development so I do not have much of a real understanding in security
> issues. I have been asked by one of my clients to investigate why he
> seems to be getting hundreds of bounce-back emails in his email inbox
> every morning. The email headers indicate that the original message was
>
> posted from his pop3 btconnect email account that he has with his ISP
> [btconnect]. He accesses his email via outlook express which pulls the
>
> emails via his email account details. I can access this pop3 through
> the ISP browser interface, but the account appears empty, and I assume
> this is because the emails are removed once they are transferred to
> local pc via outlook express.
>
>
> I started by installing and updating McAfee security centre which I
> then used to scan the clients pc for offending viruses, but the
> client's pc was clean. I then ensured that the pc was up-to-date with
> Microsoft Updates and security patches. I then entertained the idea
> that the pop3 account may have been Hi-jacked and changed the account
> password for his pop3 account and replicated the new password in his
> outlook to ensure his email continues to be downloaded.
>
>
> I then took a closer look at the header information for the bounced
> email accounts which indicated that the original email accounts were
> being transmitted at around 1am in the morning; however the client
> turns his machine off religiously at closing of play everyday. So if
> the pc is switched off, how is it possible that his account sends spam.
>
>
>
> I'm now entertaining the idea that the btconnect servers may be
> affected by a Trojan email virus of some form or another. I've simply
> run out of ideas. I've phoned btconnect and they deny any possibility
> that a virus may exist on there servers.
>
>
> So how is it possible that my clients email account is being used to
> transmit spam when his machine if off?
>
>
> Any help gratefully received!
>
>
> Regards,
>
>
> Tim
>
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