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Posted by Sir_George on December 2, 2007, 7:23 am
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niceguyneedshelp wrote:
> I have serious problems with viruses and am looking for advice on
> fixing issues with these potential infections.
>
> Background: Windows XP, EI7, 1 year old HP Media Center, 250GB hard
> drive, 2 GB RAM, 820MGH Duo Processor
>
> Problem:
> I have Shaw Secure 2.0 (antivirus software) on my computer and it
> appears that viruses may be not only on the computer but possibly
> taken over Shaw Secure so it does not detect them when I do a scan.
>
> When in ShawSecure2.0, Internet Shield, Firewall, Rules I have the
> following results:
> 1) Active FP with a - (green checkmark)
> 2) All outbound - (green checkmark)
> 3) Commonly needed ICMP messages - (green checkmark)
> 4) Block remote access to vulnerable.. (Red X)
> 5) Deny inbound computer browsing.. (Red X)
> 6) Bock remove access to vulnerable.. - (Red X)
> 7) Deny and alert about malicious.. (Red X!)
> 8) Deny rest (Red X)
> All options to check or manipulate this information is "Grayed Out."
>
> In ShawSecure2.0, Internet Shield, Firewall, Services I have the
> following results:
> 1) Blaster wrom probe - (In Use but deny etc.)
> 2) Bagle.Y Worm Probe - (In Use but deny etc.)
> 3) Back Orfice RAT - (In Use but deny etc.)
> 4) Kuang2trogan probe - (In Use but deny etc.)
> The above are an example of only a few of a very long list of worms,
> Trojans etc. in this list. Many are labeled as active and many are
> labeled as not active. When I do a computer scan none of them are
> picked up. Also, when I click on details they are all grayed out and
> I can not edit them.
>
> Next, I have tried searching the web for some options and was
> directed to a site http://www.trendmicro.com/download/pattern.asp. I
> am not sure if this website and files are legitimate or have sinister
> intentions.
>
> I am having huge problems with performance and what appears to be
> back door control, security issues etc. and I would greatly
> appreciate some advice trying to fix these problems. Please help.
Have you contacting them directly? They have a support site at;
http://www.shaw.ca/en-ca/CustomerCare/InternetSupport/ShawSecure/
Good Luck!
--
Sir_George
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