Migration of Symantec AntiVirus Server from version 10.0 to 10.1 problem

Migration of Symantec AntiVirus Server from version 10.0 to 10.1 problem

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Migration of Symantec AntiVirus Server from version 10.0 to 10.1 problem joe 09-28-2006
Posted by joe on September 28, 2006, 3:49 am
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Dear ladies and gentlemen,

Following problem:
If I migrate Symantec AV Server from version 10.0 to version 10.1, I
get this error message:

Es wurde kein Update-Status von 'servername' empfangen. Der Server wird
entweder immer noch aktualisiert oder es ist ein Fehler auf dem Server
aufgetreten.

M=F6chten Sie auf den Serverstatus warten?

If I choose Yes, the same message appears after a while. If I choose
no, the installation stops.

The eventlog shows following entry:

ID: 11708
Quelle: MsiInstaller

Produkt: Symantec AntiVirus - Installation fehlgeschlagen.

I have searched in Symantec knowledge base and some groups, but I had
no success. Could you help me?

Best Regards

Joe


Posted by Leythos on September 28, 2006, 9:23 am
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jwageneder@emst.tuwien.ac.at says...
> I have searched in Symantec knowledge base and some groups, but I had
> no success. Could you help me?

Call Symantec - if you just moved from 10 to 10.1 then you should also
have Warranty Support. The support people are good, just call.

--

spam999free@rrohio.com
remove 999 in order to email me

Posted by joe on October 5, 2006, 3:55 am
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Leythos schrieb:

> jwageneder@emst.tuwien.ac.at says...
> > I have searched in Symantec knowledge base and some groups, but I had
> > no success. Could you help me?
>
> Call Symantec - if you just moved from 10 to 10.1 then you should also
> have Warranty Support. The support people are good, just call.
>
> --
>
> spam999free@rrohio.com
> remove 999 in order to email me

The problem is, that we are an university. I asked our IT department,
and they said, that a request costs 25 $, because the license includes
no support.

Best Regards

Joe


Posted by Dan W. on October 7, 2006, 10:07 am
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joe wrote:
> Leythos schrieb:
>
>> jwageneder@emst.tuwien.ac.at says...
>>> I have searched in Symantec knowledge base and some groups, but I had
>>> no success. Could you help me?
>> Call Symantec - if you just moved from 10 to 10.1 then you should also
>> have Warranty Support. The support people are good, just call.
>>
>> --
>>
>> spam999free@rrohio.com
>> remove 999 in order to email me
>
> The problem is, that we are an university. I asked our IT department,
> and they said, that a request costs 25 $, because the license includes
> no support.
>
> Best Regards
>
> Joe
>

Use a free solution if allowed by the University such as AVG Free ---
Check with the University so they can get permission from AVG and just
dump Symantec Bloatware -- I work at a school with computers and more
and more it is necessary to remove the bloated products such as McAfee
and Symantec and replace them with lighter solutions that do not bog
down the weaker systems.

--
Dan W.

Computer User

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