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Posted by Phyllis on October 30, 2006, 6:12 pm
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> Phyllis wrote:
>
>>
>>> Phyllis wrote:
>>>
>>>> My drive is a Fujitsu.
>>>
>>> A quick Google for "Fujitsu drive diagnostic" would have brought you
>>> to here:
>>>
> http://www.fujitsu.com/us/services/computing/storage/hdd/support/utilities.html
>
>> I had already been to the Seagate seatools site and cannot
>> understand/make
>> it work. It calls for a 1.44 floppy disk and I don't have a floppy
>> disk drive on any of my computers.
>
> No, you can download the .iso for a bootable CD.
>
>> I read the instructions on the Fujitsu
>> site and it says that it will only run under DOS and calls for a dos
>> boot disk
>> (like Windows 98) which I don't have. Like I said, I can't understand
>> any of it, so I guess my next stop is my computer shop in town and pay
>> them a
>> fortune to tell me whether or not my hard drive is bad. I checked the
>> hard
>> drive on HP/Compaq site and the test came back fine. Why is their
>> test not considered adequate?
>
> You cannot adequately test a hard drive from within Windows. But I do
> think that taking the machine to a professional computer repair shop is
> the right decision for you. We don't even know exactly what is wrong
> with your machine; we've been going on information you've provided and
> you don't know what you're looking at. I am not saying this to hurt
> your feelings in any way; I'm just being practical.
>
> It should not cost a fortune; ask friends and colleagues for the name of
> someone reputable. This will not be your local version of BigStoreUSA.
> In any case, computers are complicated machines and there is no shame
> in admitting that this isn't your cup of tea. I wouldn't dream of
> trying to fix my car myself and this is no different.
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
Well, I think I have solved the problem. I googled MUP.SYS, which is the
file that safe mode would hang on, and found pages and pages of posts by
people with the exact problem I was having with rebooting after chkdsk and
not being able to get into safe mode. Several of the people reported that
upon removing USB peripheral devices it corrected the problem. I had a USB
optical mouse on my laptop and thought it worth a try so today I removed it
and ran chkdsk and it ran and rebooted perfectly. I was also able to go
into safe mode without a problem. So I am assuming that the problem had
something to do with the optical mouse. Just wanted to report back what
worked for me. Thanks
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