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Posted by Malke on July 15, 2005, 6:14 pm
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johnsonzzz wrote:
> My computer keep getting explore crash and then it ask me if i want to
> report the problem to Microsoft. After I did my screen disappear and
> reappear. I read on the report that I have a virus. So I downloaded
> the Malicious Virus Removal something like that on the Microsoft's
> website and the problem is that it say all the files are not infected.
> So I downloaded about 4 antivirus softwares and trojan remover but
> none of them can scan for Purstiu Virus.
>
> I set my ZoneAlarm to all High and when I try to open a movie with a
> player the problem still occured so what do I do.
Your post is a bit confusing. You said "read on the report that I have a
virus" - what report? What is the exact error message?
Do you have a full-featured antivirus installed, version not earlier
than 2004 and using updated definitions?
What antivirus/antimalware programs did you run? Did you do all your
scans in Safe Mode?
Please post back with more details for specific help.
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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